Lisa King
Dover
Summary
Dedicated Family Services Assistant II with expertise in motivational interviewing and behavioral management. Committed to facilitating connections and empowering clients towards positive outcomes.
Experienced with client support and intervention strategies essential for family services. Utilizes strong interpersonal and organizational skills to manage client cases and coordinate resources efficiently. Knowledge of community programs and social services to provide comprehensive family support.
Overview
22
22
years of professional experience
Work History
Family Services Assistant II
Division Of Prevention And Behavioral Health Services
New Castle, Delaware
06.2006 - 02.2024
- Schedule appointments for clients and transport to required location (hospital, court, school, therapy and/or residential facilities) provide coaching and assists clients to encourage them to obtain desired positive outcomes.
- Developed and maintained comprehensive case documentation for manage care staff.
- Facilitated communication between families, coordinators, and community resources.
- Visit clients in a variety of environments such as home, school, observing behavior, and reporting to Coordinator or Supervisors.
- Team meetings and deliverables
Social Service Technician
Division of Substance Abuse and Mental Health Services
Wilmington, Delaware
10.2001 - 06.2006
- Distribute individual client's medication
- Schedule appointments for a team of Doctors
- Organized and filed records on clients; made new charts
- Front desk management: answered phone calls, make copies, collect payments
Education
Associates in Human Services/ Drug And Alcohol - Associates in Human Services
Delaware Technical Community College
DEBachelor of Science -
Wilmington University
Dover DelawareSkills
- Professional boundaries
- Confidentiality adherence
- Behavioral management
- Motivational interviewing
Timeline
Family Services Assistant II
Division Of Prevention And Behavioral Health Services
06.2006 - 02.2024
Social Service Technician
Division of Substance Abuse and Mental Health Services
10.2001 - 06.2006
Associates in Human Services/ Drug And Alcohol - Associates in Human Services
Delaware Technical Community College
Bachelor of Science -
Wilmington University