Dynamic and detail-oriented professional. Recently completed a Sterile Processing Technician program and seeking employment for certification eligibility and long term employment. Previously a Registered Health Information Technician (RHIT). I currently hold Basic Life Support (BLS) and Blood Borne Pathogens (BBP) certifications.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon Flex- 1099
Dothan, AL
08.2024 - Current
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Delivery Driver
Merich Delivery Service (Amazon DSP)
Mills River, NC
01.2022 - 08.2023
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Achieved record of zero accidents through adherence to traffic laws and safety protocols.
Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
Natural Soap & Skincare Maker
Self Employed- Entrepreneur
Dothan, AL
01.2017 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Adaptable and proficient in learning new concepts quickly and efficiently.
Demonstrated strong organizational and time management skills while managing multiple projects.
Medical Credentialing Specialist
Mountain Area Health Education Center (MAHEC)
Asheville, NC
11.2019 - 06.2021
Collaborated with healthcare providers to gather necessary information for accurate credentialing decisions.
Managed multiple priorities effectively, resulting in the on-time completion of credentialing tasks for numerous providers simultaneously.
Conducted audits of provider files, ensuring all necessary documents were up-to-date and compliant with regulatory requirements.
Enrolled providers and Medicaid, Medicare, and private insurance plans.
Conducted primary source verifications such as background checks and board certifications.
Safeguarded confidential provider information by adhering to strict data privacy regulations and company policies.
Received and evaluated applications to look for missing and inaccurate information.
Maintained a thorough understanding of accreditation standards, enabling accurate interpretation of guidelines for staff members when needed.
Contributed positively to team dynamics by fostering a collaborative and supportive work environment.
Reduced errors in credentialing files by conducting thorough reviews and consistently maintaining attention to detail.
Managed credentialing files with strict adherence to confidentiality and privacy laws, ensuring secure handling of sensitive information.
Liaised with healthcare providers to address and resolve any credentialing issues promptly, maintaining strong professional relationships.
OTR Commercial Truck Driver
Freightworks Transportation
Rutherfordton, NC
06.2017 - 05.2018
Completed thorough pre-trip inspections to ensure equipment reliability and compliance with federal regulations.
Boosted company''s on-time delivery rate with careful attention to detail when following schedules and deadlines for shipments.
Made sure that deliveries were on time for scheduled appointments.
Maintained accurate driving records in accordance with federal laws and regulations.
Operated with safety and skill to avoid accidents and delays.
Communicated with company dispatchers to alert of any issues or delays.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Executive Administrative Assistant
Kilwins Chocolates Franchise Inc.
Petoskey, MI
05.2015 - 03.2017
Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
Seamlessly interacted with colleagues to plan and complete special projects.
Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
Assisted in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
Answered high volume of phone calls and email inquiries.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Sales & Office Assistant
Harbor Sotheby's International Realty
Bay Harbor, MI
05.2008 - 05.2015
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Increased customer satisfaction by providing professional and courteous front desk support.
Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
Assisted in preparation of reports and presentations, which contributed to informed decision-making processes.
Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
Input data into spreadsheets and databases.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Processed incoming and outgoing mail and packages according to established procedures.
Commercials Estate Paralegal
Ruden McCloskey
Fort Lauderdale, FL
03.2004 - 02.2008
Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Edited and proofread legal documents to verify accuracy.
Liaised with other paralegals and legal staff to complete common tasks on schedule.
Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
Real Estate Title Processor
Belson & Lewis, PLC
Boca Raton, FL
05.2001 - 05.2004
Promoted teamwork within the department through active collaboration on tasks such as deed preparation and lien release tracking.
Enhanced client satisfaction by efficiently managing and organizing title documents for real estate transactions.
Implemented quality control measures that led to a decrease in errors found within processed files during internal audits.
Maintained accuracy in documentation by diligently proofreading legal descriptions, tax records, and loan documents.
Pharmacy Technician Supervisor
Compscript LTC Pharmacy
Boca Raton, FL
05.1995 - 06.2001
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Supervised a team of 25 technicians.
Pharmacy Technician
Caremark Pharmacy
Weston, FL
02.1993 - 05.1995
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Pharmacy Technician
Pharmor Pharmacy
Sunrise, FL
03.1988 - 05.1995
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Counted and labeled prescriptions with correct item and quantity.
Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Education
No Degree - CDL-A License Training
Transtech CDL School
Hendersonville, NC
No Degree - Sterile Processing Certificate Program 2025
George C Wallace Community College
Dothan, AL
Associate of Science - Health Information Technology
Rasmussen University
Ocala, FL
2019
Legal Studies (Legal Assistant)
City College
Fort Lauderdale, FL
2001
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Time management
Attention to detail
Dependable and reliable
Punctual and reliable
Problem-solving
Medical Terminology
Healthcare Information Compliance, Law and Ethics
Safety Procedures
Handling Sharps
Certification
Basic life Support
Blood Borne Pathogens
Timeline
Delivery Driver
Amazon Flex- 1099
08.2024 - Current
Delivery Driver
Merich Delivery Service (Amazon DSP)
01.2022 - 08.2023
Medical Credentialing Specialist
Mountain Area Health Education Center (MAHEC)
11.2019 - 06.2021
OTR Commercial Truck Driver
Freightworks Transportation
06.2017 - 05.2018
Natural Soap & Skincare Maker
Self Employed- Entrepreneur
01.2017 - Current
Executive Administrative Assistant
Kilwins Chocolates Franchise Inc.
05.2015 - 03.2017
Sales & Office Assistant
Harbor Sotheby's International Realty
05.2008 - 05.2015
Commercials Estate Paralegal
Ruden McCloskey
03.2004 - 02.2008
Real Estate Title Processor
Belson & Lewis, PLC
05.2001 - 05.2004
Pharmacy Technician Supervisor
Compscript LTC Pharmacy
05.1995 - 06.2001
Pharmacy Technician
Caremark Pharmacy
02.1993 - 05.1995
Pharmacy Technician
Pharmor Pharmacy
03.1988 - 05.1995
No Degree - CDL-A License Training
Transtech CDL School
No Degree - Sterile Processing Certificate Program 2025
George C Wallace Community College
Associate of Science - Health Information Technology