Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Kramer

Westwood

Summary

Dynamic Branch Manager at Freedom Bank with a proven track record in enhancing customer relationships and driving team performance. Skilled in branch operations management and cash handling, I foster a collaborative environment that boosts productivity and loyalty. Committed to professional growth, I effectively train teams to exceed operational goals.

Overview

18
18
years of professional experience

Work History

Branch Manager

Freedom Bank
01.2008 - 09.2025
  • Assisted in daily branch operations, ensuring compliance with company policies and procedures.
  • Supported customer service initiatives, addressing inquiries and resolving issues promptly.
  • Trained new employees on operational processes, fostering a collaborative work environment.
  • Managed inventory levels, contributing to efficient stock management and product availability.
  • Oversaw daily branch operations, ensuring adherence to company policies and procedures.
  • Developed strong relationships with clients, resulting in increased loyalty and repeat business.
  • Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
  • Trained employees on proper procedures and strategies to improve productivity.

Education

High School Diploma -

Ramsey High School
Ramsey, NJ
06-1985

Business

Fairleigh Dickinson University
Teaneck, NJ

Skills

  • Branch operations management
  • Customer service
  • Customer relations
  • Excellent Time management skills
  • Excellent work ethic
  • Team supervision
  • Strong team-builder
  • Relationship management
  • Cash Management

Timeline

Branch Manager

Freedom Bank
01.2008 - 09.2025

High School Diploma -

Ramsey High School

Business

Fairleigh Dickinson University

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Lisa Kramer