Open To Work
Lisa Kroitzsch
St. Petersburg,FL
Summary
Dependable Job Title successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2013
2013
years of professional experience
Work History
Server
Egg Platter
Pharmacy Technician
CCS Medical
Crew Member
McDonald's
- Prepared and assembled food orders accurately for customer satisfaction.
- Operated kitchen equipment safely and efficiently, ensuring compliance with health standards.
- Maintained cleanliness of workstations and dining areas to enhance customer experience.
- Assisted in training new crew members on operational procedures and safety protocols.
- Implemented best practices for food safety and sanitation, promoting a safe workplace environment.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Stocked shelves to organize aisles in assigned department.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Server
Red Lobster
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Maintained cleanliness and organization of dining area to ensure optimal guest experiences.
- Collaborated with kitchen staff to deliver timely and accurate food orders.
- Assisted in training new staff on menu offerings and service protocols.
Team Member
Golden Corral Buffet and Grill
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of dining area, ensuring a positive guest experience.
- Collaborated with team members to efficiently restock food items and supplies during peak hours.
- Assisted in food preparation tasks, adhering to safety and sanitation guidelines consistently.
- Operated kitchen equipment safely while following established operational procedures.
- Trained new employees on restaurant policies, menu offerings, and service standards effectively.
- Engaged with guests to promote daily specials, enhancing overall dining satisfaction and experience.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Server
Three Coins Realty
07.2009 - 06.2012
- Delivered exceptional customer service to boost guest satisfaction and loyalty.
- Maintained cleanliness and organization of dining area for optimal guest experiences.
- Collaborated with kitchen staff to ensure timely and accurate food orders.
Education
High School Diploma -
06-1982
Skills
I was a team leader and I also trained new employees I was responsible for taking care of party's that included anywhere from 50 guests to 75 guests at any given time and took care of them by myself I enjoyed it thoroughly I had many tasks on any given day
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
RemoteSalary Range
$15/hr - $20/hrTimeline
Server - Three Coins Realty
07.2009 - 06.2012
Server - Egg Platter
Pharmacy Technician - CCS Medical
Crew Member - McDonald's
Server - Red Lobster
Team Member - Golden Corral Buffet and Grill
Countryside High School - High School Diploma,