Dynamic professional with a proven track record in investigatory documentation and customer service, honed at LaPorte County and various customer-facing roles. Excelled in evidence collection and enhancing customer experiences, achieving significant improvements in operational efficiency and customer satisfaction. Skilled in multitasking and interpersonal communication, adept at responding to difficult customers and driving results through meticulous analysis and a positive, service-minded approach. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.