Lisa Lachapelle
Wilmington,DE
Summary
Accomplished LPN with a proven track record at ChristianaCare, adept in clinical judgment and fostering teamwork. Excelled in improving patient experiences through compassionate care and efficient multitasking. Demonstrated reliability in managing inventory and streamlining office operations, enhancing the quality of patient care and operational efficiency.
Overview
25
25
years of professional experience
Work History
LPN Office Nurse
ChristianaCare
04.2019 - Current
- Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
- Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
- Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
- Supported new employees during orientation periods by serving as a knowledgeable resource on office policies, procedures, documentation requirements.
- Coordinated referrals to specialists when necessary, ensuring seamless transitions of care for patients within the healthcare system.
- Managed inventory of medical supplies within the office, ensuring adequate stock levels while minimizing waste through effective organization strategies.
- Provided health education to patients on various topics such as medication management, disease prevention, and self-care strategies.
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
- Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Served as a liaison between patients and healthcare providers, facilitating clear communication regarding treatment plans and expectations.
- Demonstrated adaptability by efficiently managing unexpected changes in schedules or staffing situations without compromising patient care quality or timeliness of services rendered.
- Prepared patients for diagnostic testing procedures by explaining the process, providing reassurance, and answering any questions they may have.
- Completed paperwork and prior authorizations and scheduled appointments for patients.
- Sterilized instruments and equipment and stocked unexpired supplies and medications to prepare patient care areas.
- Assessed patient health status based upon presented symptoms and directed patient to appropriate level of care or acceptable alternative venue.
LPN
Brandywine OB/GYN
01.2000 - 04.2019
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Assisted physicians during examinations or procedures as needed, playing a vital role in the overall patient experience.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Reviewed patient history to verify conditions and current medications.
- Evaluated patient histories, complaints, and current symptoms.
- Responded to patient requests with appropriate clinical and personal assistance.
Education
Nursing
Delcastle Adult Nursing Program
Wilmington, DE06.1994
Skills
- Clinical judgment
- Vital signs monitoring
- HIPAA Compliance
- Immunization Administration
- Certified in CPR/AED
- Inventory Assessment
- Teamwork and Collaboration
- Multitasking
- Reliability
- Organizational Skills
- Problem-solving abilities
Timeline
LPN Office Nurse
ChristianaCare
04.2019 - Current
LPN
Brandywine OB/GYN
01.2000 - 04.2019
Nursing
Delcastle Adult Nursing Program