- Enjoy hobbies that combine physical activity with outdoor exploration
- Hiking
- Stand-up Paddleboarding (SUP)
- Camping
Lisa Lambert
Bentonville,AR
Summary
Accomplished Nursing Director with a proven track record at Mercy Northwest Arkansas, adept in clinical operations management and leading quality improvement initiatives. Excelled in enhancing patient satisfaction, achieving 85% compliance in sepsis protocol, and steering Mercy to top 100 hospitals recognition. Skilled in budget management and employee coaching, demonstrating a strong work ethic and leadership.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Nursing Director
Community Clinics Northwest Arkansas
03.2023 - Current
- Participated in executive team meetings to discuss operational issues, clinical strategies, utilization, quality and compliance.
- Oversaw and approved recruitment, hiring and orientation of new nursing, lab, and radiology staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
Sr Reg Mgr of Occupational and Community Health
Simmons Prepared Foods
09.2020 - 02.2023
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Led company's initiatives to combat Covid-19 pandemic while maintaining operations and respiratory protection strategies.
- Managed Occupational Health staff and coordiated with neighboring facilities.
Director of Nursing
Mercy Northwest Arkansas
02.2012 - 09.2020
- Various roles advancing within Mercy.
- Developed and implemented both the ECMO and CRRT programs.
- Management of Intensive Care, Cardiology, and Telemetry leadership and staff.
- Fiscal responsibility to maintain
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Chair Critical Care Committee collaborating within the 45-hospital system to develop critical care processes, emr upgrades, and future planning and growth.
- All processes related to the Covid-19 pandemic.
- Organized and implemented sepsis protocol excelling our organization to succeed 85% compliance above the national benchmark.
- Guided efforts to reduce Hospital acquired infections to zero.
- Implemented standards to improve patient satisfaction surveys, Leapfrog metrics, and quality initiatives leading Mercy to achieve recognition of top 100 hospitals by Watson for 2019-2020.
- Chaired both committees to obtain Primary Stroke Certification and Chest Pain Accreditation.
Education
MSN - Nursing
University of Phoenix
Phoenix, AZ05-2018
Master's of Healthcare Administration -
University of Phoenix
Phoenix, AZ05-2018
BSN - Nursing
University of Arkansas
Fayetteville, AR05-2001
Skills
- Leadership and guidance
- Quality improvement
- Strong work ethic
- Budget management
- Policies compliance enforcement
- Clinical operations management
- Employee coaching
Affiliations
- Member American College of Healthcare Executives
- Member Arkansas Nurses' Association
Certification
- Lean Six Sigma Green Belt Certification (LSSGB) – International Association for Six Sigma Certification.
- CPR/AED Certification
Interests
Licenses
Arkansas Multistate License Registered Nurse
Timeline
Nursing Director
Community Clinics Northwest Arkansas
03.2023 - Current
Sr Reg Mgr of Occupational and Community Health
Simmons Prepared Foods
09.2020 - 02.2023
Director of Nursing
Mercy Northwest Arkansas
02.2012 - 09.2020
- Lean Six Sigma Green Belt Certification (LSSGB) – International Association for Six Sigma Certification.
- CPR/AED Certification
MSN - Nursing
University of Phoenix
Master's of Healthcare Administration -
University of Phoenix
BSN - Nursing
University of Arkansas
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