Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
BusinessAnalyst
Lisa Lamm

Lisa Lamm

Bremen,GA

Summary

Proven track record at Independent Home Health Care, excelling in delivering exceptional patient care and reducing hospital readmission rates. Expertise spans healthcare, patient observation, and leadership, ensuring improved patient independence. Skilled in Microsoft Office and adept at fostering patient well-being, approach boosts satisfaction and outcomes. Caring individual dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules, and updating documentation. Strong knowledge of emotional, physical, and social support strategies. Dedicated professional with a background of visiting patients in-home, conducting physical assessments, dressing wounds, and assisting with bathing and grooming activities. Polite and courteous with in-depth knowledge of CPR and first aid. Committed to collaborating with physicians and families to provide quality patient care. Goal is to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Well-organized professional equipped with varied experiences in administrative roles, driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Dependable and quick-learning team player with effective communication and organization skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excel in calendar management, scheduling, data entry, and database administration.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Independent Home HealthCare Assitstant

Valerie Cohn/ Home HHA -Lisa Lamm
04.2022 - 09.2023
  • Delivering personalized home health care to elderly patients
  • Certified in home health care
  • Managing daily needs of mobile elderly patients
  • Reducing hospital readmission rates through effective care
  • Improving patient independence and well-being

PCA Personal Care Assistant

Amada Senior Care
02.2020 - 09.2022
  • Provided high-quality, in-home care to elderly clients
  • Ensured daily needs were met, enhancing patient comfort
  • Managed medication schedules effectively, ensuring timely administration

Personal Care Assistant (PCA) - Instructor

Chanan Foundation Inc.
03.2017 - 04.2018
  • Administered personalized care for special needs individuals
  • Developed and executed individualized care plans
  • Ensured client safety and well-being
  • Worked collaboratively with a multidisciplinary team
  • Monitored and adjusted care plans to meet evolving client needs effectively
  • Provided tailored care, ensuring safety and enhancing quality of life for special needs clients
  • Teamed with healthcare professionals to refine care strategies, boosting client satisfaction
  • Optimized care processes, leading to improved client health outcomes and well-being
  • Supported emotional and physical needs of clients, fostering a trusting and safe environment

Audiology Office Assistant, Appointment Scheduler

Piedmont Ear, Nose and Throat
10.2005 - 06.2008
  • Managed multi-line phone system, ensuring smooth communication within a bustling specialty practice
  • Efficiently scheduled appointments, contributing to improved patient experience
  • Conducted hearing tests, providing crucial data for diagnoses
  • Ordered office supplies, maintaining optimal inventory levels
  • Provided versatile support across all office functions

Receptionist, Office Manager

HealthTronics, Inc
03.1999 - 05.2004
  • Managed diverse office tasks in a rapidly growing company
  • Assumed increased responsibilities as company expanded
  • Provided cross-departmental support
  • Implemented effective office systems

Education

Associate's degree - Audiology Assistant

Nova SouthEastern University
Fort Lauderdale, FL
01.2008

High school diploma -

Douglas County High School
Douglasville, GA
06.1991

Skills

  • Healthcare
  • Microsoft Office
  • Appointment Scheduling
  • Filing
  • Medical office experience
  • Documentation review
  • Computer literacy
  • Receptionist
  • Time management
  • Medical Records
  • Research
  • Customer Service
  • Office experience
  • HIPAA
  • Proofreading
  • Phone etiquette
  • Patient monitoring
  • Medical records
  • Cash handling
  • Medical terminology
  • Customer service
  • Vital signs
  • Social media management
  • Patient care
  • Organizational skills
  • Computer skills
  • Communication skills
  • Administrative experience
  • Order entry
  • Patient service
  • Calendar management
  • Microsoft Word
  • Customer support
  • Executive administrative support
  • Data entry
  • Multi-line phone systems

Certification

Audiology Assistant

Languages

English
Native or Bilingual

Timeline

Independent Home HealthCare Assitstant

Valerie Cohn/ Home HHA -Lisa Lamm
04.2022 - 09.2023

PCA Personal Care Assistant

Amada Senior Care
02.2020 - 09.2022

Personal Care Assistant (PCA) - Instructor

Chanan Foundation Inc.
03.2017 - 04.2018

Audiology Office Assistant, Appointment Scheduler

Piedmont Ear, Nose and Throat
10.2005 - 06.2008

Receptionist, Office Manager

HealthTronics, Inc
03.1999 - 05.2004

High school diploma -

Douglas County High School

Audiology Assistant

Associate's degree - Audiology Assistant

Nova SouthEastern University
Lisa Lamm