Driven professional with 16.5+ years of healthcare experience and a proven knowledge of post-operation clinical application, customer/patient communications, and customer needs assessment. Aiming to leverage my skills to successfully fill the patient service Representative role at your company.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Occupational Therapy Assistant
Sterling Staffing
03.2025 - Current
Monitored patient progress, documenting responses to interventions and adjusting activities as needed for optimal outcomes.
Utilized adaptive equipment and technology to facilitate functional training in home, community, or clinical settings.
Implemented treatment interventions to support individual objectives in daily living, clinical, educational and vocational areas.
Enhanced patient progress by providing one-on-one assistance in home during therapy sessions.
Educated patients and families on conditions, treatments and home exercises.
Educated patients and families on therapeutic techniques and exercises to promote independence and enhance daily living skills.
Collaborated with multidisciplinary teams to ensure cohesive care strategies aligned with patient goals and needs.
Occupational Therapy Assistant
United Therapy Services
08.2024 - Current
Assisted in implementing individualized treatment plans to enhance patient recovery and functional independence.
Collaborated with occupational therapists to evaluate patient progress and adjust therapy techniques as needed.
Educated patients on therapeutic exercises and adaptive techniques to improve daily living skills.
Documented patient outcomes and maintained accurate records in compliance with regulatory standards.
Improved patient outcomes by implementing evidence-based treatment plans and individualized care.
Certified Occupational Therapy Assistant
Encompass Health Rehabilitation Hospital
06.2009 - 08.2024
Implemented daily living skills to adolescent through geriatric stage of life with orthopedic injuries and/or surgical recovery in an inpatient setting.
Assist in devising a therapeutic plan of care with interdisciplinary team involved with the care of a patient.
Instruct, or assist in instructing, patients and families in home programs, basic living skills, or the care and use of adaptive equipment.
Alter treatment programs to obtain better results if treatment is not having the intended effect.
Design, fabricate, or repair assistive devices or make adaptive changes to equipment or environments.
Certified Occupational Therapy Assistant
HCA Tomball
12.2017 - 01.2021
Select therapeutic activities to fit patients' needs and capabilities that promote their highest level of independence.
Collaborate with interdisciplinary team to choose proper medical devices and/or durable medical equipment for discharge planning to better equip the patient and patient family members.
Teach patients how to constructively work through their emotions due to their deficits and incorporate new abilities to increase personal independence.
Observe and record patients’ progress, attitudes, and behavior and maintain this information in patient records.
Education
Associate in Applied Science (A.A.S.) - Occupational Therapy
LONESTAR COLLEGE
Tomball, TX
05.2009
Bachelor of Science (B.S.) - Psychology
TEXAS A&M UNIVERSITY
College Station, TX
05.2002
Skills
Working knowledge of Microsoft Word and Excel
Skillful in maintaining proper function of durable medical equipment suited for the patients’ needs
Proficient in therapeutic techniques and meditation programs
Fall prevention strategies
Assistive technology use
Stroke recovery assistance
Interdisciplinary collaboration
Geriatric rehabilitation
Therapeutic exercise programming
Home modification planning
Schedule coordination
Mental health support
Social skills development
Patient-centered care
Neurological disorders
Orthopedic rehabilitation
CPR/AED
Certification
Licensed Occupational Therapy Assistant
Certified in Basic Life Saving Skills (CPR)
Timeline
Occupational Therapy Assistant
Sterling Staffing
03.2025 - Current
Occupational Therapy Assistant
United Therapy Services
08.2024 - Current
Certified Occupational Therapy Assistant
HCA Tomball
12.2017 - 01.2021
Certified Occupational Therapy Assistant
Encompass Health Rehabilitation Hospital
06.2009 - 08.2024
Bachelor of Science (B.S.) - Psychology
TEXAS A&M UNIVERSITY
Associate in Applied Science (A.A.S.) - Occupational Therapy