Lisa Lee
Tucson,Arizona
Summary
A compassionate interest in serving vulnerable populations with a good knowledge base of working in the social services field. The ability to work with diverse communities and encourage individuals to seek their personal strengths.
Overview
15
15
years of professional experience
Work History
MSW Case Manager
Catalina Hospice Care
09.2023 - Current
- Complete biopsychosocial assessments on new patient admits, monthly/prn visits with patients, assess family needs, provide education and assistance with end of life resources, facilitate respite care, weekly meetings with interdisciplinary team for care coordination.
Ongoing Case Manager
Arizona Department of Child Safety
05.2022 - 09.2023
- Oversight and case management of multiple families within the DCS System. Facilitation of transportation and visitation with parents and placements, child transport, case plan staffing, court report documentation and appearances, exploration of child placements, attend and co-facilitate Team Decision Meetings, engage in Child Family and Adult Recovery Team Meetings, family reunification, monthly child assessment and visitation. Comprehension and utilization of SAFE AZ per Department of Child Safety protocol.
Captioning Agent
Caption Call Communications
03.2018 - 05.2022
- Captioning telephone calls verbatim for the hearing impaired, customer service and problem solving techniques as needed, learning of program software and operations to ensure customer satisfaction, collaboration with team members
Student Ambassador for Recruitment
Arizona State University
03.2018 - 08.2018
- Conduct Master of Social Work Information Sessions for prospective ASU students, engage in community outreach to provide information about College of Social Work Tucson Campus. Meet with various professors at educational institutions to provide information on the School of Social Work Tucson Campus.
Medical Assistant-Patient Care Technician
Carondelet Hospitals
12.2010 - 03.2018
- Engage with patients in the hospital and provide direct medical care, work with a medical professional team to provide appropriate care for patients, electronic medical documentation, timely and appropriate assessment of patients in the medical unit, maintain continuing education requirements for hospital certifications.
Education
Masters of Social Work -
Arizona State University
01.2022
Bachelors of Social Work - undefined
Arizona State University
01.2020
Skills
- Bereavement counseling
- Child welfare
- Stress reduction techniques
- Intellectual disability services
Timeline
MSW Case Manager
Catalina Hospice Care
09.2023 - Current
Ongoing Case Manager
Arizona Department of Child Safety
05.2022 - 09.2023
Captioning Agent
Caption Call Communications
03.2018 - 05.2022
Student Ambassador for Recruitment
Arizona State University
03.2018 - 08.2018
Medical Assistant-Patient Care Technician
Carondelet Hospitals
12.2010 - 03.2018
Bachelors of Social Work - undefined
Arizona State University
Masters of Social Work -
Arizona State University