Lisa Legge
Hightstown,NJ
Summary
Results-driven Manager experienced in inventory control and order fulfillment. Delivered operational efficiency through effective route planning and cash transaction management in fast-paced environments. Contributed to enhanced productivity by maintaining high standards of accuracy in order fulfillment and logistics management.
Overview
26
26
years of professional experience
Work History
Warehouse Associate and Driver
DHL
East Windsor, NJ
01.2019 - Current
- Delivered packages and conducted timely pick-ups to maintain customer satisfaction
- Assessed travel distances across Central New Jersey to optimize logistics planning
- Executed document scanning to ensure accurate digital archiving
Fulfillment Associate
Amazon
Robinsville, NJ
01.2019 - 10.2019
- Processed computer orders accurately in a busy fulfillment environment.
- Packed merchandise for shipment following Amazon quality standards.
- Sorted packages by destination on Amazon conveyor systems.
- Fulfilling computer orders
Assistant Store Manager
Rite Aid
Trenton, NJ
01.2017 - 01.2018
- Oversaw daily store operations to maintain a well-functioning retail environment
- Opening and closing of store
- Recorded daily cash intake and processed bank deposits
Manager
UPS Store
Ewing, NJ
01.2015 - 01.2017
- Supported recruitment efforts by screening candidates and scheduling interviews
- Daily overseeing of store operations
- Responsible for payroll
- Oversaw daily store operations to ensure smooth functioning
- Managed supply ordering to maintain inventory levels for daily operations
- Managed payroll processes for staff
- Continue to deliver customer service (see next)
Customer Service Representative
P.C. Richard and Son
Lawrenceville, NJ
01.2010 - 01.2015
- Communicated with customers via phone, email, and in-person to address inquiries and resolve issues
- Successfully handle customer expectations and requirements through up to date knowledge of company products, services and procedures
- Assist in all aspects of documentation and problem solving regarding customer inquiries and complaints, specifically damages, flaws, tracing and researching of articles for shipment pricing
- Handled direct customer services for product shipping, emailing, scanning, photocopying, binding, laminating, and retail sales.
Mail Clerk/Mail Carrier
United States Postal Service
Ewing, NJ
01.2001 - 01.2002
- Efficiently sorted and delegated incoming and outcoming mail for a given route
- Delivered and picked up mail, packages, and Cash on Delivery (COD) while maintaining high customer satisfaction
- Addressed customer inquiries efficiently and answered/resolved customer inquiries and complaints
Education
Nursing and Radiology
Mercer County Community College
Skills
- Inventory management
- Inventory control
- Order processing
- Order picking
- Inventory scanning
- Logistics planning
- Logistics optimization
- Package sorting
Timeline
Warehouse Associate and Driver
DHL
01.2019 - Current
Fulfillment Associate
Amazon
01.2019 - 10.2019
Assistant Store Manager
Rite Aid
01.2017 - 01.2018
Manager
UPS Store
01.2015 - 01.2017
Customer Service Representative
P.C. Richard and Son
01.2010 - 01.2015
Mail Clerk/Mail Carrier
United States Postal Service
01.2001 - 01.2002
Nursing and Radiology
Mercer County Community College