Lisa Lewallen
Friendship,WI
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated across roles from Bank Teller at One Community Bank to Restaurant Manager. Excelled in money handling and customer relationship development, boosting efficiency and fostering positive client relations. Leveraged strong work ethic and excellent time management to exceed performance benchmarks. Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual.
Overview
37
37
years of professional experience
Work History
Bank Teller
One Community Bank
10.2022 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Counted and packaged currency and coins.
Real Estate Agent
Coldwell Banker Belva Parr
05.2016 - 12.2021
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Communicated with clients to understand property needs and preferences.
Restaurant Manager
Luisa's Pizza
05.2006 - 06.2013
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Laundry Operator
R & L Commercial Laundry
09.1987 - 09.2005
- Demonstrated flexibility and adaptability in learning new techniques, equipment operation, and industry trends to stay current with best practices in laundry services.
- Enhanced customer satisfaction by providing timely and high-quality laundry services for clients.
- Increased productivity with consistent attention to detail while inspecting garments for stains, tears, or needed repairs.
- Improved laundry efficiency by implementing a systematic approach to sorting, washing, and folding garments.
- Maintained an organized workspace for efficient processing of incoming and outgoing laundry items.
- Maintained a clean and safe working environment by adhering to health and safety standards in the laundry facility.
Education
High School Diploma -
Badger High School
Lake Geneva, WI05.1989
Skills
- Professionalism and Courtesy
- Money Handling
- Deposit and withdrawal management
- Cash counting
- Customer relationship development
- Banking Software Familiarity
- Listening and Comprehension
- Strong Work Ethic
- Excellent time management skills
- Approachable
- Positive
- Compliance, banking laws, and regulations
- Cheerful
Timeline
Bank Teller
One Community Bank
10.2022 - Current
Real Estate Agent
Coldwell Banker Belva Parr
05.2016 - 12.2021
Restaurant Manager
Luisa's Pizza
05.2006 - 06.2013
Laundry Operator
R & L Commercial Laundry
09.1987 - 09.2005
High School Diploma -
Badger High School
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