Lisa Lewis
Star,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Government Biller
FirstHealth of the Carolinas Inc.
PineHurst, NC
09.2017 - Current
- Reviewed and verified accuracy of patient insurance information and billing documents.
- Prepared detailed claims for submission to insurance companies according to policy guidelines.
- Collaborated with other departments such as the clinical staff to obtain necessary documentation for processing claims accurately.
- Documented all account activity into electronic medical record system ensuring accuracy of data entry.
- Coordinated with third-party payers concerning authorization requests, coding changes, and payment disputes.
- Performed daily follow-up on outstanding claims to ensure prompt payment from payers.
Bank Teller
Fidelity Bank
Troy, NC
02.2017 - 09.2017
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Cross-sold bank products such as savings accounts and credit cards to existing clients.
- Performed cash handling duties including counting currency, coins and checks.
Education
Associate of Applied Science - Office Technology
Sandhills Community College
Pinehurst, NC08-1997
Skills
- Client information management
- File Management
- Spreadsheet Management
- Insurance billing procedures
- Claims Processing
- HIPAA Compliance
- Financial Documentation
- Multitasking
References
References available upon request.
Timeline
Government Biller
FirstHealth of the Carolinas Inc.
09.2017 - Current
Bank Teller
Fidelity Bank
02.2017 - 09.2017
Associate of Applied Science - Office Technology
Sandhills Community College
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