Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shellyanne Rushdan

Duluth,GA

Summary

Proven Sales Development Leader with a track record of driving growth and exceeding targets at companies like Curve Dental. Expert in CRM management and relationship development, I leverage my Salesforce proficiency and strategic prospecting skills to expand client bases and foster lasting partnerships. Demonstrates exceptional team leadership and client relationship-building capabilities. Results-driven Sales Development Representative known for high productivity and efficient completion of tasks. Specialize in lead generation, customer relationship management, and sales strategy development. Excel in communication, adaptability, and problem-solving to enhance team performance and achieve targets.

Overview

6
6
years of professional experience

Work History

Sales Development Representative

Curve Dental
Alpharetta, GA
10.2024 - Current
  • Executed outbound prospecting strategies to uncover new business opportunities.
  • Promoted offerings through participation in trade shows.
  • Tracked progress against goals using CRM software programs such as Salesforce.
  • Worked closely with the sales team to transition qualified leads into the sales process.
  • Managed and updated prospect information in the CRM to ensure accuracy and relevancy.
  • Called on key decision-makers using phone, email and social touches to bring on new business.
  • Participated in training sessions to stay updated on product offerings and sales techniques.
  • Conducted outbound prospecting and lead generation to identify potential new clients.
  • Generated new prospects and nurtured existing prospects through outbound phone calls and emails.
  • Developed and maintained strong relationships with potential clients to nurture leads.
  • Attended networking events and trade shows to generate leads and increase brand awareness.
  • Communicated prospect needs and account details to prepare team for scheduled introduction meeting.

Sales Representative/Business Partner

Holistic Remedies
02.2024 - Current
  • Drove sales efforts for herbal supplements and natural remedies targeting health-conscious buyers.
  • Developed and maintained relationships with key clients to ensure repeat business.
  • Identified customer needs by asking questions and advising on best solutions.
  • Replenished and arranged items to maintain appearance.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Listened to customer needs to identify and recommend best products and services.

Sales Development Representative (SDR)

Evolve Vacation Rental
04.2023 - 12.2023
  • Conducted prospecting and outreach to qualify sales opportunities and schedule meetings for advisors
  • Managed inbound requests via various channels, ensuring prompt responses and effective communication
  • Maintained engagement with clients through calls, emails, and texts
  • Utilized SalesLoft and Salesforce to manage a diverse pipeline of leads, contributing to a robust sales funnel

Sales Development Representative

MerchantE
01.2022 - 02.2023
  • Generated leads through networking and cold calling, resulting in booked meetings
  • Coordinated with marketing to develop materials and tools that support sales development efforts.
  • Provided timely follow-up after initial contact for further customer engagement.
  • Listened to customer needs to identify and recommend best products and services.
  • Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
  • Utilized CRM tools to track and manage sales pipeline effectively.
  • Participated in trade shows and industry events to promote company products and services.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Leveraged CRM to maintain activity, contact and account information of customers and prospects.
  • Identified customer needs by asking questions and advising on best solutions.
  • Conducted outbound prospecting and lead generation to identify potential new clients.
  • Called on key decision-makers using phone, email and social touches to bring on new business.
  • Managed and updated prospect information in the CRM to ensure accuracy and relevancy.

Sales Development Team Leader

Vensure Employer Services
01.2019 - 12.2021
  • Developed relationships with decision-makers through strategic prospecting
  • Demonstrated strong organizational and communication skills while overseeing employee productivity
  • Acquired extensive knowledge of Salesforce, Outplay CRM, and Outlook
  • Mentored team members to create clear paths toward career goals.
  • Supported sales team members to drive growth and development.
  • Participated in weekly meetings with other departments to discuss strategies related to sales development initiatives.
  • Created call scripts, prospecting emails and other resources to drive consistency of messaging.
  • Coached, developed and motivated team to achieve revenue goals.

Education

Bachelor’s Degree - Food & Nutrition

BCC College
Wildey, Barbados

High School Diploma -

SDA Secondary School
Bridgetown, Barbados

Skills

  • Sales Development
  • Team Leadership
  • Collaborative Team Development
  • Account Management
  • Sales
  • Client Information Management
  • Discreet Information Handling
  • Industry Knowledge: PEO
  • Industry Knowledge: Hospitality
  • Industry Knowledge: Payment Processing
  • CRM Proficiency: Salesforce
  • CRM Proficiency: SalesLoft
  • CRM Proficiency: Client Space
  • CRM Proficiency: Prism HR
  • Account prospecting
  • Cold calling
  • Email outreach
  • Leads prospecting
  • Goal-oriented mindset
  • Relationship development
  • Outbound sales management
  • CRM management
  • Customer relationship building
  • Objection handling
  • CRM tracking
  • Lead qualification
  • Sales team collaboration
  • Salesforce proficiency
  • SaaS platforms
  • SaaS Cloud-based solutions suite

References

Available upon request.

Timeline

Sales Development Representative

Curve Dental
10.2024 - Current

Sales Representative/Business Partner

Holistic Remedies
02.2024 - Current

Sales Development Representative (SDR)

Evolve Vacation Rental
04.2023 - 12.2023

Sales Development Representative

MerchantE
01.2022 - 02.2023

Sales Development Team Leader

Vensure Employer Services
01.2019 - 12.2021

Bachelor’s Degree - Food & Nutrition

BCC College

High School Diploma -

SDA Secondary School

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