Alejandro Perez-Torres
Miami,FL
Summary
Strategic Sales Development Representative with proven success increasing sales and revenue through generating pipeline. Articulate communicator with exceptional professional sales skills. Known for outperforming, understanding customer needs, and revealing effective long term solutions.
Overview
3
3
years of professional experience
Work History
Sales Development Representative
Digital Ox
Remote
09.2023 - Current
- Top Performer FYQ4 2023
- Top Performer FYQ1 2024
- 128% Quota attainment Avg YoY
- Developed pipeline in SMB account from outreach and qualifying prospects
- 100% Outbound prospecting via Cold Call, Email, and Linkedin
Customer Success
Taxfyle
Miami, FL
11.2022 - 09.2023
- Conversion of over $100,000 in tax returns
- Interacted with up to 70 clients daily across multiple channels: email, live chat, phone
- Retained over $300,000 in tax returns through adept chat box and phone interactions
- Successfully resolved complex client issues, achieving an outstanding 83% resolution rate while upholding high satisfaction levels
- Worked alongside team of 5 reps to develop and streamline online conversion processes
- Trained 2 new reps company reps best practices in terms of retention and conversion strategy
Appointment Setter
The Gimenez Real Estate Group
Miami, FL
04.2021 - 06.2022
- Pipeline Dev. leading to $2M+ in sales
- Generated new prospects and nurtured existing prospect through inbound phone calls, text and emails.
- Documented outreach calls and follow-up contacts in CRM to establish record of interactions
- Mainted commucication with four realtors to faciliare development of sales opportunites
- Called on key decision-makers using phone, email and
Education
Bachelor of Business Administration - Management
Florida International University
Skills
- Excel, Powerpoint, PipeDrive, Hubspot, SalesForce, Apolloio, SalesQL
- B2C Sales Closing
- Persuasive Communication
- Competitor Knowledge and Analysis
- Business Development
- Knowledge of Service/Product Features
- Account Management
- Prospecting Skills
- Sales Development
- Negotiation Tactics
- Lead Generation
- Facebook Ads
- Sales Quota Attainment
- Inbound Lead Handling
- Employee Training
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Sales Development Representative
Digital Ox
09.2023 - Current
Customer Success
Taxfyle
11.2022 - 09.2023
Appointment Setter
The Gimenez Real Estate Group
04.2021 - 06.2022
Bachelor of Business Administration - Management
Florida International University
Similar Profiles
VIVIAN OHVIVIAN OH
Sales Scheduling Account Manager at Digital OxSales Scheduling Account Manager at Digital Ox
Brooke SmithleyBrooke Smithley
Server, Host, Expeditor, Trainer at Amber Ox Public HouseServer, Host, Expeditor, Trainer at Amber Ox Public House
Charlotte MansellCharlotte Mansell
Cafe worker at The Ox CafeCafe worker at The Ox Cafe
Darrell JohnsonDarrell Johnson
Warehouse Manager at CyscoExpertWarehouse Manager at CyscoExpert
Sandra BlagojevicSandra Blagojevic
Travel Designer at Andiamo TravelTravel Designer at Andiamo Travel