Lisa Lindsey
Pflugerville,TX
Summary
Experienced Administrative Assistant with over 10 years of experience in government and non-profit organizations. Excellent reputation for resolving problems and improving customer satisfaction. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
18
18
years of professional experience
Work History
AVID Tutor
Pflugerville Independent School District
Pflugerville, TX
09.2021 - 09.2022
- Guided students through skillset self-discovery to navigate career and college decision processes.
- Encouraged students to develop perseverance mindset while teaching long-term visualization of success.
- Conducted private and group instruction to improve academic performance, enhance occupational skills and prepare for standardized tests.
- Served as academic and social resource for high school and middle school students, leading writing process improvements, study skills, note-taking, test-taking skills and overall stress management.
Executive Assistant
Greater Pflugerville Chamber Of Commerce
Pflugerville, TX
05.1999 - 08.2005
- Organized and coordinated conferences and monthly meetings.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Level III Office Clerk
Texas State Auditors Office
Autin, Texas
01.1990 - 10.1997
- Interacted with customers by phone, email or in-person to provide information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Handled incoming business and client requests for information.
- Managed multiple projects simultaneously using organizational and analytical skills.
Executive Assistant
Council On South Texas Economic Progress
Austin, TX
06.1986 - 09.1989
- Organized and coordinated conferences and monthly meetings.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Created expense reports, budgets and filing systems for management team.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
Education
Bachelor of Arts - Public Relations And Organizational Communication
University of Texas At Austin
Austin, TX01.1986
Skills
- Individual and Small Group Instruction
- Developing Individualized Lessons
- Adapting to student's Learning Style
- Building Rapport and Trust
- Encouraging and Motivating Students
Timeline
AVID Tutor
Pflugerville Independent School District
09.2021 - 09.2022
Executive Assistant
Greater Pflugerville Chamber Of Commerce
05.1999 - 08.2005
Level III Office Clerk
Texas State Auditors Office
01.1990 - 10.1997
Executive Assistant
Council On South Texas Economic Progress
06.1986 - 09.1989
Bachelor of Arts - Public Relations And Organizational Communication
University of Texas At Austin
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