Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Longobardo

West Nyack,NY

Summary

Experienced Billing Specialist and Accounts Receivable Manager with 30+ years in healthcare. Skilled in medical billing, insurance claims, AR collections, denial resolution, and EHR training. Proven results in improving workflows, training staff, and driving revenue cycle performance.

Overview

39
39
years of professional experience
1
1
Certification

Work History

Billing / Accounts Receivable Manager

OrthoNJ Ridgewood
03.2023 - 05.2025
  • Oversaw orthopedic billing and AR processes.
  • Handled insurance verification, coding issues, and denial resolution.
  • Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
  • Ensured timely payments from clients through effective communication and proactive followups.

Billing Specialist / Athena Super User & Trainer (Part-Time)

Gainshea Institute of Neurology & Psychiatry
05.2022 - 12.2023
  • Managed billing for psychiatric and neurological services using AthenaHealth.
  • Trained and supported staff on Athena functions and claim workflows.

Sales Associate (Part-Time)

Ann Taylor Loft
01.2013 - 01.2020
  • Assisted customers with styling and merchandise selections.
  • Managed transactions, returns, and floor restocking.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Billing Specialist

VMG Primary Care
10.2013 - 10.2015
  • Worked closely with providers and insurance companies to resolve billing discrepancies.
  • Processed high-volume claims and managed daily reconciliation for primary care services.

Billing Coordinator

Luongo Medical Associates
08.2004 - 10.2013
  • Managed billing for a multi-provider internal medicine group.
  • Posted payments, resolved denials, submitted clean claims.
  • Implemented transition from paper charts to EHR system.
  • Installed and trained staff on eClinicalWorks.
  • Accountable Care Organization representative

Sales Associate (Part-Time)

Restoration Hardware
01.2005 - 01.2009
  • Delivered luxury customer service and supported showroom setups.
  • Handled special orders and design consultations.

Billing / Accounts Receivable Manager

Fresenius Medical Care – Home Dialysis Division
05.1986 - 03.2003
  • Directed home dialysis billing and collections.
  • Maintained compliance with Medicare, Medicaid, and private payers.
  • Improved AR turnover and implemented new protocols.
  • Participated in SAP training and biannual warehouse inventory.

Sales Associate (Part-Time)

Macy's
01.1990 - 01.1994
  • Provided customer service during peak retail seasons.
  • Supported floor changes and handled POS systems.

Education

Computer And Information Sciences

Brooklyn College
Brooklyn, NY

CPC -

Eastwick College
Ramsey, NJ
07-2004

Skills

  • Medical Billing & Coding
  • Accounts Receivable & Collections
  • AthenaHealth, eClinicalWorks, ModMed
  • Insurance Claims & Denials
  • Patient Account Management
  • Employee training and onboarding
  • HIPAA Compliance
  • Microsoft Office, Customer Service

Certification


  • CPC-Certified Professional Coder

Timeline

Billing / Accounts Receivable Manager

OrthoNJ Ridgewood
03.2023 - 05.2025

Billing Specialist / Athena Super User & Trainer (Part-Time)

Gainshea Institute of Neurology & Psychiatry
05.2022 - 12.2023

Billing Specialist

VMG Primary Care
10.2013 - 10.2015

Sales Associate (Part-Time)

Ann Taylor Loft
01.2013 - 01.2020

Sales Associate (Part-Time)

Restoration Hardware
01.2005 - 01.2009

Billing Coordinator

Luongo Medical Associates
08.2004 - 10.2013

Sales Associate (Part-Time)

Macy's
01.1990 - 01.1994

Billing / Accounts Receivable Manager

Fresenius Medical Care – Home Dialysis Division
05.1986 - 03.2003

Computer And Information Sciences

Brooklyn College

CPC -

Eastwick College

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Lisa Longobardo