Summary
Overview
Work History
Education
Skills
Timeline
Lisa Lunsford

Lisa Lunsford

Longview,TX

Summary

Dynamic leader with a proven track record at La-Z-Boy Furniture, excelling in operations management and team building. Spearheaded strategies boosting sales and market share, achieving consistent business growth. Expert in fostering client relationships and driving team performance, blending administrative prowess with motivational skills to surpass goals. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with Number years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

28
28
years of professional experience

Work History

General Manager

La-Z-Boy Furniture
01.1995 - 03.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed budget implementations, employee evaluations, and contract details.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.

Education

New Diana High School, Diana, TX
05.1977

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Efficient multi-tasker
  • Effective leader
  • Time Management
  • Training and coaching
  • Team Leadership
  • Training and Development
  • Relationship Building
  • Staff training/development
  • Staff Supervision
  • Employee Scheduling
  • Verbal and written communication
  • Administrative Skills
  • Staff Development
  • Team training and development
  • Motivation
  • Staff Motivation
  • Performance Improvement
  • Consistently meet goals

Timeline

General Manager - La-Z-Boy Furniture
01.1995 - 03.2023
New Diana High School - ,
Lisa Lunsford