Lisa Mackenzie
Citrus Springs
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
Work History
Private Duty Caregiver
01.2017 - 01.2022
Telehealth Educator R.N.
Lash Group
02.2013 - 01.2017
- Provided clinical disease process and drug support education to patients and caregivers via approved call scripts.
- Assessed patients for treatment adherence barriers and referred to additional support services to ensure compliance.
- Managed clinical product support inquiries and researched complex diagnostic information for verbal or written delivery.
- Identified and reported adverse events accurately within Clinical Data Bases and contact management systems.
Safety Surveillance Associate
Pfizer, Inc.
06.2010 - 04.2012
- Collected, monitored, and distributed adverse event reports for investigational and marketed products.
- Performed clinical coding using medical knowledge and updated labeling for assigned pharmaceutical products.
- Generated periodic safety reports and completed SAE reconciliation under management direction.
IT Clinical Specialist / Educator
Home Healthcare Management, Inc.
11.2008 - 06.2010
- Served as the primary educator for the Horizon Homecare/McKesson software application for 185+ clinical staff.
- Managed weekly OASIS extractions for over 200 Medicare cases and ensured compliance with Medicare regulations.
- Developed educational materials, including PowerPoints and videos, to facilitate branch-wide training.
Lead CRA / Sr. Drug Safety RN
Consultancy Roles (Sanofi-Aventis, RPS Inc., Merck)
01.2004 - 01.2008
- RPS, Inc.: Oversaw safety for six clinical trials, including oncology rescue studies and lymphoma registries.
- Merck: Triaged case records and authored technical narratives for spontaneous marketed product reports.
- Sanofi-Aventis: Coordinated in-house management of documentation for US-based clinical research studies.
Senior Drug Safety Nurse
MDS Pharma Services, Inc.
04.2003 - 03.2004
- Led the implementation and validation of the Oracle AERs safety database system, including writing test requirements.
- Established department SOPs and Working Practices for the newly developed Medical Affairs department.
Education
Diploma RN - Registered Nurse
Brandywine School of Nursing
04.1997 - 12.1999
Bachelor of Science - Education
West Chester University of Pennsylvania
West Chester, PA 08.1978 - 12.1981
Skills
- Telehealth education
- Adverse event reporting
- Clinical coding
- Safety surveillance
- Adverse Event Software Proficiency
- Information Technology healthcare Training and Development
- Medical information
- Case record triaging
- Effective communication
- Attention to detail
- Problem solving
- Team collaboration
- Remote office availability
- Critical thinking
Timeline
Private Duty Caregiver
01.2017 - 01.2022
Telehealth Educator R.N.
Lash Group
02.2013 - 01.2017
Safety Surveillance Associate
Pfizer, Inc.
06.2010 - 04.2012
IT Clinical Specialist / Educator
Home Healthcare Management, Inc.
11.2008 - 06.2010
Lead CRA / Sr. Drug Safety RN
Consultancy Roles (Sanofi-Aventis, RPS Inc., Merck)
01.2004 - 01.2008
Senior Drug Safety Nurse
MDS Pharma Services, Inc.
04.2003 - 03.2004
Diploma RN - Registered Nurse
Brandywine School of Nursing
04.1997 - 12.1999
Bachelor of Science - Education
West Chester University of Pennsylvania
08.1978 - 12.1981