Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Magana

Modesto,CA

Summary

Dedicated service professional recognized for exceptional customer service, enhancing client loyalty through effective communication and teamwork.

Overview

11
11
years of professional experience

Work History

Service

Mcdonalds
Modesto, CA
06.2023 - 02.2026
  • Earned recognition from management for delivering exceptional customer service that enhanced client loyalty.
  • Provided excellent service and attention to customers when face-to-face conversations.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Executed daily tasks with precision to ensure smooth operations.

Service Crew Member

Taco Bell Restaurant
Modesto, CA
07.2017 - 05.2023
  • Greeted and served guests with warmth, courtesy and efficiency, leading to loyal, returning customers.
  • Provided excellent customer service in a fast-paced dining environment.
  • Operated cash register, ensuring accurate and efficient transaction processing.
  • Checked order accuracy prior to serving it to the customer.
  • Followed all safety guidelines when handling food and beverage items.
  • Maintained cleanliness of dining area and kitchen equipment regularly.
  • Cleaned and sanitized kitchen workspace by sweeping, mopping, and wiping down counters.
  • Met productivity goals by taking on extra tasks and supporting team needs.
  • Brewed and served coffee and tea with preferred add-ins.
  • Trained new employees on operational procedures, fostering team competency.

Volunteer

Humanitarian Club
Modesto, CA
10.2016 - 03.2017
  • Facilitated community service initiatives to promote local involvement
  • Organized community outreach events to raise awareness for humanitarian issues.
  • Coordinated volunteer schedules to ensure adequate support during events.
  • Coordinated children's Halloween festival activities to enhance community engagement
  • Collaborated with team members to develop educational materials for local workshops.

Volunteer

St Joseph's Catholic Church & School
Modesto, CA
01.2015 - 01.2017

Collaborated with others by contributing time, effort and skills to achieve the organization's goals.

  • Assisted staff in daily operations to enhance organizational effectiveness.
  • Prepared and distributed weekly worship materials and bulletins to facilitate community engagement.
  • Provided assistance during religious education classes to promote student involvement.
  • Facilitated crafts and ensured restroom procedures for pre-K, Kindergarten, and 6th grade students during summer vacation bible school.
  • Attended weekly meetings to evaluate progress and plan future initiatives.

Education

Some College (No Degree) - Administration of Justice

Modesto Junior College
Modesto, CA
03-2026

Skills

  • Customer service
  • Event coordination
  • Project management
  • Training and Development
  • Team collaboration
  • Organizational skills
  • Time management
  • Calm under pressure
  • Conflict resolution
  • Communication skills

Timeline

Service

Mcdonalds
06.2023 - 02.2026

Service Crew Member

Taco Bell Restaurant
07.2017 - 05.2023

Volunteer

Humanitarian Club
10.2016 - 03.2017

Volunteer

St Joseph's Catholic Church & School
01.2015 - 01.2017

Some College (No Degree) - Administration of Justice

Modesto Junior College
Lisa Magana