Summary
Overview
Work History
Education
Skills
Certification
Timeline
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LISA MAGUIRE

Tijeras,NM

Summary

Experienced retail management professional with a strong background in leading teams, optimizing operations, and delivering exceptional customer service. Skilled in fostering structure, team development, and problem-solving, I bring a wealth of experience in mentoring and motivating individuals. Additionally, my experience as a sports coach, varying of a mix of ages, has strengthened my ability to adapt, communicate effectively, and inspire growth. With a passion for leadership, strategic thinking, and team development, I am eager to apply my skills in a dynamic and impactful role.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Assistant Grocery Manager

Sprouts Farmers Market
Albuquerque, NM
01.2024 - 01.2025
  • Support the Grocery Manager in overseeing department operations, ensuring effective merchandising, inventory control, and profitability.
  • Manage product ordering and inventory levels to maintain freshness, quality, and availability.
  • Lead and motivate the Grocery team, fostering collaboration through clear communication, goal setting, and strategic planning.
  • Assist in training and developing team members to uphold high standards of service and efficiency.
  • Oversee the stocking and organization of deliveries, ensuring accuracy and timeliness.
  • Maintain compliance with all health, safety, and sanitation regulations while ensuring team adherence to company policies.

Team Manager

Tesco Stores
U.K
01.2022 - 01.2024

As a day shift manager:

  • Led and managed daily operations, ensuring smooth workflows, stock replenishment, and optimal team performance.
  • Supervised and mentored a team of employees, fostering a positive work environment and enhancing productivity.
  • Implemented strategies that increased customer satisfaction and drove operational efficiency, resulting in improved service delivery.
  • Analyzed sales and performance data to make informed decisions and adjust staffing and inventory strategies accordingly.
  • Collaborated with upper management to ensure alignment with company goals and to address operational challenges.
  • Played a key role in an extensive store refit, working closely with the team to meet project deadlines, streamline stock organization, and optimize merchandising layouts to enhance the store’s visual appeal and accessibility for customers.

As a nightshift manager:

  • Managed night shift replenishment processes, ensuring efficient stock management and customer availability during operational hours.
  • Trained and mentored night shift staff, improving team performance and efficiency.
  • Collaborated with upper management to optimize workflows and address operational challenges.

F&F Shift Leader (Clothing Department)

Tesco Stores
U.K
01.2020 - 01.2022
  • Supervised the clothing department team during shifts, ensuring high standards of customer service and merchandising.
  • Managed inventory levels, conducted stock checks, and coordinated replenishment to maintain product availability.
  • Trained new staff on customer service protocols and product knowledge, contributing to improved team performance.
  • Collaborated with management to implement visual merchandising strategies that enhanced the department's appeal.
  • Contributed to two major refits for the clothing department in two different stores, coordinating with team members and external vendors to complete the project on schedule, while reorganizing stock and enhancing merchandising layouts for improved aesthetics and accessibility.

General Assistant

Tesco Stores
U.K
01.2012 - 01.2020
  • Provided exceptional customer service by assisting shoppers with product inquiries, ensuring a positive shopping experience.
  • Multiskilled across various departments, adapting quickly to different roles and responsibilities, including replenishment, stock management, and till operations.
  • Collaborated with colleagues to maintain store presentation, stock levels, and ensure that customers' needs were met efficiently.
  • Supported promotional and seasonal activities by adjusting product displays and assisting customers with special promotions.
  • Demonstrated flexibility and adaptability by managing multiple tasks in a fast-paced retail environment, contributing to overall store success.

Education

BSc - Criminology with Quantitative Research Methods

Queens University Belfast
Belfast, Northern Ireland
01-2020

Skills

  • Leadership & Team Management: Proven ability to lead and mentor teams, driving performance and collaboration
  • Operational Efficiency: Expertise in optimizing processes and managing resources to ensure smooth operations
  • Customer Service Excellence: Strong focus on enhancing customer satisfaction through effective team training and service strategies
  • Inventory Management: Skilled in managing inventory accuracy and implementing replenishment strategies
  • Coaching & Mentorship: Experience in coaching and motivating individuals, fostering teamwork and goal achievement
  • Conflict Resolution & De-Escalation: Skilled in managing conflicts and maintaining a positive, productive environment

Certification

  • Social Data Analytics – University of Exeter (2019)
  • Safeguarding Children and Young People in Sport – Sport Northern Ireland (2017)
  • National Progression Award – Sports Coaching (2017)

Timeline

Assistant Grocery Manager

Sprouts Farmers Market
01.2024 - 01.2025

Team Manager

Tesco Stores
01.2022 - 01.2024

F&F Shift Leader (Clothing Department)

Tesco Stores
01.2020 - 01.2022

General Assistant

Tesco Stores
01.2012 - 01.2020

BSc - Criminology with Quantitative Research Methods

Queens University Belfast