Summary
Overview
Work History
Education
Skills
Timeline
Barista
Lisa Mann

Lisa Mann

Conway,AR

Summary

I am a hard-working single mom who has been in the work field since 15. I have had the opportunity to get work in various types of work. I enjoy working around the public and enjoy meeting new people every day. I was blessed to have been able to travel and work with different types of people. I made the choice to stay close to home until my last child is about on her own. I am ready to take on some new adventures and hopefully get to travel again. Due to family I have become involved in very inspirational organizations. I am a member of The Rebecca Project, which advocate for Men, women, and children going in and out of rehabs. I served as a V.P. of the Littlerock Charter. I am a member of M.A.M.A ( Mothers Against Methamphetamine's.) founded by Dr. Holly. I worked with her to get learning materials into rehabs throughout Arkansas. I completed 3 years of college to work with those in addiction, however, I decided I enjoyed working out in the public and being able to have fun traveling and meeting new people.

Overview

30
30
years of professional experience

Work History

FC Associate 1

Amazon
11.2022 - Current
  • Unloaded deliveries into warehouse and arranged contents in designated storage areas.
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
  • Evaluated merchandise for irregularities, flaws or damage prior to packing.
  • Selected packing materials based on size, quantity and fragility of package contents.

Customer Service Associate

Valero Logo Llc
09.2021 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Executes excellent sales floor merchandising and selling.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.

Merchandiser /Brand Ambassador

Push Models
07.2021 - Current
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Communicated product information with confidence and educated consumers about company.
  • Engaged, educated and befriended customers to deliver amazing shopping experience.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
  • Achieved and exceeded sales goals in line with prescribed selling strategy.
  • Contributed to social media content documenting brand's impact in on market.
  • Executed brand activations to standards and with professionalism.

Delivery Driver

KASA Deliveries- Bitesquad
11.2018 - 05.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Sanitation Worker

Conagra Brands
08.2020 - 05.2021
  • Washed down facility walls, floors and doors regularly with cleaning solutions and sprayers.
  • Sanitized surfaces, equipment and components using chemicals like [Type] and [Type].
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Handled spills in work and common areas and used proper methods to clean and sanitize each material.

Janitorial Assistant

Foster Janitorial
08.2014 - 09.2018
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.

Merchandiser

SASR
05.2016 - 06.2016
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Updated pricing and signage to complete product displays and educate customers.

Server

Denny's Restaurants Franchise Association
11.2011 - 02.2016
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.

Interviewer

C & C Market Research
06.2015 - 11.2015
  • Conducted interviews with participants to assess eligibility.
  • Delivered information from script regarding surveys for on-demand phone project assignment.
  • Explained questions in better detail for interviewees to allow truthful answers.
  • Assisted with project planning and execution of research.
  • Observed participants and recorded results.
  • Recruited and screened [Number] potential participants.
  • Obtained updated contact information from all subjects and verified data for accuracy.

Secretary / Human Resouces / Delivery Driver

Little Charles Auto And Wrecker Service
03.2005 - 08.2014
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
  • Maintained organized, clean and professional vehicle to protect company reputation with customers.
  • Successfully avoided time delivery delays by carefully planning best routes
  • Greeted customers and wrote up work order on car
  • Answered phone calls
  • In charge of all financial business
  • Assisted with after hour wrecker call

Sanitation Worker

Conagra Brands
10.2003 - 02.2005
  • Washed down facility walls, floors and doors regularly with cleaning solutions and sprayers.
  • Sanitized surfaces, equipment and components using chemicals like [Type] and [Type].
  • Handled spills in work and common areas and used proper methods to clean and sanitize each material.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Worked with team members from multiple departments to maintain strict cleanliness standards.
  • Cleaned certain pieces daily and maintained weekly, monthly and semi-annual procedures for less critical lines.
  • Completed in-depth cleaning of machinery such as [Type] to protect consumers from contamination and illness.
  • Collected, sorted and disposed of garbage and recycling from production work areas.
  • Disassembled production lines fully to avoid equipment breakdown.

CNA

Russellville Nursing And Rehabilitation Center
04.2001 - 07.2003
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Bank Teller

Armed Forces Bank N.A.
01.1998 - 08.1999
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Reconciled cash drawer and resolved discrepancies.
  • Counted and packaged currency and coins.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Provided customer records, account statements and copies of checks.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.

Education

No Degree - Psychology

Argosy University
Phoenix, AZ

High School Diploma -

Russellville High School
Russellville, AR
05.1995

Skills

  • Inventory Auditing
  • Product Selection
  • RF Materials
  • Vendor Relationships
  • Stage Inventory
  • Shipment Preparation
  • Belt Conveyors
  • Sorting and Organizing
  • Stocking and Replenishing
  • Shipping and Receiving
  • Corrective Containment
  • Order Packing and Shipping
  • Order Picking Skills
  • Invoice Verification
  • Handheld Scanners
  • Safety Regulation Adherence
  • Project Requirements
  • Teamwork and Collaboration
  • Loading and Unloading Vehicles
  • Order Execution
  • Excellent Communication
  • Customer Order Fulfillment
  • Merchandise Inspection
  • Office Equipment
  • Critical Thinking
  • Customer Service
  • OSHA Guidelines
  • Maintaining Clean Work Areas
  • Employee Relationships
  • Operating Hand Jacks
  • Company Guidelines
  • End Cap Placement
  • Inventory Tracking and Storage
  • Supply Tracking
  • Product Signage and Labeling
  • Progress Reporting
  • Storage Arrangements
  • Pulling and Preparing Orders
  • Equipment Operation
  • HAZMAT Training
  • Team Meetings
  • Hazardous Material Disposal
  • Basic Repairs
  • Willing to Learn
  • Creative Solutions
  • Monthly Inventory
  • Product Sales and Promotion
  • Cash Register Operation
  • Product Packaging
  • Office Cleaning
  • Inventory Management and Planning
  • Account Updates
  • Merchandising and Display
  • Complex Problem-Solving

Timeline

FC Associate 1

Amazon
11.2022 - Current

Customer Service Associate

Valero Logo Llc
09.2021 - Current

Merchandiser /Brand Ambassador

Push Models
07.2021 - Current

Sanitation Worker

Conagra Brands
08.2020 - 05.2021

Delivery Driver

KASA Deliveries- Bitesquad
11.2018 - 05.2022

Merchandiser

SASR
05.2016 - 06.2016

Interviewer

C & C Market Research
06.2015 - 11.2015

Janitorial Assistant

Foster Janitorial
08.2014 - 09.2018

Server

Denny's Restaurants Franchise Association
11.2011 - 02.2016

Secretary / Human Resouces / Delivery Driver

Little Charles Auto And Wrecker Service
03.2005 - 08.2014

Sanitation Worker

Conagra Brands
10.2003 - 02.2005

CNA

Russellville Nursing And Rehabilitation Center
04.2001 - 07.2003

Bank Teller

Armed Forces Bank N.A.
01.1998 - 08.1999

No Degree - Psychology

Argosy University

High School Diploma -

Russellville High School

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