Unloaded deliveries into warehouse and arranged contents in designated storage areas.
Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
Evaluated merchandise for irregularities, flaws or damage prior to packing.
Selected packing materials based on size, quantity and fragility of package contents.
09.2021 - Current5 Years 1 Month
Customer Service Associate
Valero Logo Llc | Conway, AR
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Informed customers about special promotions and provided detailed information for various products.
Developed and actualized customer service initiatives to decrease wait times.
Executes excellent sales floor merchandising and selling.
Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
07.2021 - Current5 Years 3 Months
Merchandiser /Brand Ambassador
Push Models | Tempe, AZ
Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
Communicated product information with confidence and educated consumers about company.
Engaged, educated and befriended customers to deliver amazing shopping experience.
Showed understanding of customer's personal style and preferences when offering product advice.
Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
Achieved and exceeded sales goals in line with prescribed selling strategy.
Contributed to social media content documenting brand's impact in on market.
Executed brand activations to standards and with professionalism.
11.2018 - 05.20223 Years 6 Months
Delivery Driver
KASA Deliveries- Bitesquad | Arkansas
Completed on-time deliveries by choosing best and most efficient routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
08.2020 - 05.20219 Months
Sanitation Worker
Conagra Brands | Russellville, AR
Washed down facility walls, floors and doors regularly with cleaning solutions and sprayers.
Sanitized surfaces, equipment and components using chemicals like [Type] and [Type].
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Handled spills in work and common areas and used proper methods to clean and sanitize each material.
08.2014 - 09.20184 Years 1 Month
Janitorial Assistant
Foster Janitorial | Russellville, AR
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
05.2016 - 06.20161 Month
Merchandiser
SASR | Russellville, AR
Inspected merchandise for quality and arranged proper display location on floor.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Updated pricing and signage to complete product displays and educate customers.
11.2011 - 02.20164 Years 3 Months
Server
Denny's Restaurants Franchise Association | Russellville, AR
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept register accurate through correct billing, payment processing and cash management practices.
Used slow periods to restock supplies, ice, trays and delivery bags.
06.2015 - 11.20155 Months
Interviewer
C & C Market Research | Saint Clairsville, OH
Conducted interviews with participants to assess eligibility.
Delivered information from script regarding surveys for on-demand phone project assignment.
Explained questions in better detail for interviewees to allow truthful answers.
Assisted with project planning and execution of research.
Observed participants and recorded results.
Recruited and screened [Number] potential participants.
Obtained updated contact information from all subjects and verified data for accuracy.
03.2005 - 08.20149 Years 5 Months
Secretary / Human Resouces / Delivery Driver
Little Charles Auto And Wrecker Service | Russellville, AR
Completed on-time deliveries by choosing best and most efficient routes.
Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
Maintained organized, clean and professional vehicle to protect company reputation with customers.
Successfully avoided time delivery delays by carefully planning best routes
Greeted customers and wrote up work order on car
Answered phone calls
In charge of all financial business
Assisted with after hour wrecker call
10.2003 - 02.20051 Year 4 Months
Sanitation Worker
Conagra Brands | Russellville, AR
Washed down facility walls, floors and doors regularly with cleaning solutions and sprayers.
Sanitized surfaces, equipment and components using chemicals like [Type] and [Type].
Handled spills in work and common areas and used proper methods to clean and sanitize each material.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Worked with team members from multiple departments to maintain strict cleanliness standards.
Cleaned certain pieces daily and maintained weekly, monthly and semi-annual procedures for less critical lines.
Completed in-depth cleaning of machinery such as [Type] to protect consumers from contamination and illness.
Collected, sorted and disposed of garbage and recycling from production work areas.
Disassembled production lines fully to avoid equipment breakdown.
04.2001 - 07.20032 Years 3 Months
CNA
Russellville Nursing And Rehabilitation Center | Russellville, AR
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
01.1998 - 08.19991 Year 7 Months
Bank Teller
Armed Forces Bank N.A. | Fort Carson, CO
Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Reconciled cash drawer and resolved discrepancies.
Counted and packaged currency and coins.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Provided customer records, account statements and copies of checks.
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
3 Years 11 Months11.2022 - Current
FC Associate 1
Amazon - Little Rock, AR
Unloaded deliveries into warehouse and arranged contents in designated storage areas.
Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
Evaluated merchandise for irregularities, flaws or damage prior to packing.
Selected packing materials based on size, quantity and fragility of package contents.
5 Years 1 Month09.2021 - Current
Customer Service Associate
Valero Logo Llc - Conway, AR
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Informed customers about special promotions and provided detailed information for various products.
Developed and actualized customer service initiatives to decrease wait times.
Executes excellent sales floor merchandising and selling.
Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
5 Years 3 Months07.2021 - Current
Merchandiser /Brand Ambassador
Push Models - Tempe, AZ
Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
Communicated product information with confidence and educated consumers about company.
Engaged, educated and befriended customers to deliver amazing shopping experience.
Showed understanding of customer's personal style and preferences when offering product advice.
Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
Achieved and exceeded sales goals in line with prescribed selling strategy.
Contributed to social media content documenting brand's impact in on market.
Executed brand activations to standards and with professionalism.
3 Years 6 Months11.2018 - 05.2022
Delivery Driver
KASA Deliveries- Bitesquad - Arkansas
Completed on-time deliveries by choosing best and most efficient routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
9 Months08.2020 - 05.2021
Sanitation Worker
Conagra Brands - Russellville, AR
Washed down facility walls, floors and doors regularly with cleaning solutions and sprayers.
Sanitized surfaces, equipment and components using chemicals like [Type] and [Type].
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Handled spills in work and common areas and used proper methods to clean and sanitize each material.
4 Years 1 Month08.2014 - 09.2018
Janitorial Assistant
Foster Janitorial - Russellville, AR
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
1 Month05.2016 - 06.2016
Merchandiser
SASR - Russellville, AR
Inspected merchandise for quality and arranged proper display location on floor.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Updated pricing and signage to complete product displays and educate customers.
4 Years 3 Months11.2011 - 02.2016
Server
Denny's Restaurants Franchise Association - Russellville, AR
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept register accurate through correct billing, payment processing and cash management practices.
Used slow periods to restock supplies, ice, trays and delivery bags.
5 Months06.2015 - 11.2015
Interviewer
C & C Market Research - Saint Clairsville, OH
Conducted interviews with participants to assess eligibility.
Delivered information from script regarding surveys for on-demand phone project assignment.
Explained questions in better detail for interviewees to allow truthful answers.
Assisted with project planning and execution of research.
Observed participants and recorded results.
Recruited and screened [Number] potential participants.
Obtained updated contact information from all subjects and verified data for accuracy.
9 Years 5 Months03.2005 - 08.2014
Secretary / Human Resouces / Delivery Driver
Little Charles Auto And Wrecker Service - Russellville, AR
Completed on-time deliveries by choosing best and most efficient routes.
Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
Maintained organized, clean and professional vehicle to protect company reputation with customers.
Successfully avoided time delivery delays by carefully planning best routes
Greeted customers and wrote up work order on car
Answered phone calls
In charge of all financial business
Assisted with after hour wrecker call
1 Year 4 Months10.2003 - 02.2005
Sanitation Worker
Conagra Brands - Russellville, AR
Washed down facility walls, floors and doors regularly with cleaning solutions and sprayers.
Sanitized surfaces, equipment and components using chemicals like [Type] and [Type].
Handled spills in work and common areas and used proper methods to clean and sanitize each material.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Worked with team members from multiple departments to maintain strict cleanliness standards.
Cleaned certain pieces daily and maintained weekly, monthly and semi-annual procedures for less critical lines.
Completed in-depth cleaning of machinery such as [Type] to protect consumers from contamination and illness.
Collected, sorted and disposed of garbage and recycling from production work areas.
Disassembled production lines fully to avoid equipment breakdown.
2 Years 3 Months04.2001 - 07.2003
CNA
Russellville Nursing And Rehabilitation Center - Russellville, AR
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
1 Year 7 Months01.1998 - 08.1999
Bank Teller
Armed Forces Bank N.A. - Fort Carson, CO
Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Reconciled cash drawer and resolved discrepancies.
Counted and packaged currency and coins.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Provided customer records, account statements and copies of checks.
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Overview
I am a hard-working single mom who has been in the work field since 15. I have had the opportunity to get work in various types of work. I enjoy working around the public and enjoy meeting new people every day. I was blessed to have been able to travel and work with different types of people. I made the choice to stay close to home until my last child is about on her own. I am ready to take on some new adventures and hopefully get to travel again. Due to family I have become involved in very inspirational organizations. I am a member of The Rebecca Project, which advocate for Men, women, and children going in and out of rehabs. I served as a V.P. of the Littlerock Charter. I am a member of M.A.M.A ( Mothers Against Methamphetamine's.) founded by Dr. Holly. I worked with her to get learning materials into rehabs throughout Arkansas. I completed 3 years of college to work with those in addiction, however, I decided I enjoyed working out in the public and being able to have fun traveling and meeting new people.
30+
years of professional experience
Education
No Degree | Psychology
Argosy University | Phoenix, AZ
Argosy University - Phoenix, AZ
High School Diploma
Russellville High School | Russellville, AR | 05.1995
Russellville High School - Russellville, AR
05.1995
Skills
Inventory Auditing
Product Selection
RF Materials
Vendor Relationships
Stage Inventory
Shipment Preparation
Belt Conveyors
Sorting and Organizing
“The great art of life is sensation; to feel that we exist, even in pain.”