Lisa Mannix
Southampton,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
17
17
years of professional experience
Work History
Clerk/Food and Beverage Attendant
Wawa
Southampton, NJ
06.2019 - 10.2024
- Operated cash register to process cash, and credit card transactions.
- Processed customer drink and food orders promptly and accurately.
- stocked shelves
- customer service
Bakery Clerk
ShopRite
Medford, NJ
06.2007 - 04.2019
- Greeted customers, answered questions, and provided product knowledge.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Prepared baked goods such as cakes, pies, cookies, donuts, and other pastries according to recipes.
- Verified that all products were labeled with correct pricing information.
- Received incoming shipments of ingredients and supplies for baking operations.
- Baked breads, rolls, muffins, cakes, cupcakes, cookies and other pastries following established recipes.
- Checked expiration dates on all food items to ensure freshness of products being sold.
- Adhered to safety standards when handling hot ovens or sharp knives used in the preparation of baked goods.
- Stocked shelves with freshly made items throughout the day ensuring a full selection at all times.
- Decorated cakes according to customer requests while maintaining quality control standards.
- Rotated stock in accordance with first-in-first-out policy to minimize waste from expired product.
- Provided excellent customer service to foster satisfaction and loyalty.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Personalized cakes by writing desired words or adding other customizations.
- Listened to guests to understand needs and help each person select optimal products and services.
- Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
Education
High School Diploma -
BCIT
Medford, NJ06-1983
Skills
- Customer Service
- Quality Control
- Cash Handling
- Bakery experience
Timeline
Clerk/Food and Beverage Attendant
Wawa
06.2019 - 10.2024
Bakery Clerk
ShopRite
06.2007 - 04.2019
High School Diploma -
BCIT
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