LISA MANUGIAN

• Mix and serve cocktails, ensuring consistency and quality in every drink prepared.
• Maintain cleanliness and organization of bar area to enhance customer experience.
• Train new bartenders on menu items, cocktail preparation, and customer service standards.
• Served high customer volumes during special events, nights, and weekends.

• Provide high-volume bar service in a seasonal waterfront restaurant serving 300+ guests per shift

• Collaborate with a team of bartenders to maintain efficiency, accuracy, and service standards

• Execute 100+ cocktail recipes with consistency and speed

• Build strong guest relationships, contributing to repeat clientele and positive reviews

• Support inventory management and maintain organized, fully stocked bar operations

• Led bar operations while overseeing shift performance and service flow

• Reduced inventory loss through improved tracking and organization procedures

• Maintained high guest satisfaction ratings over four consecutive years

• Trained and mentored new staff on service standards and cocktail preparation

• Ensured compliance with health and safety regulations

• Delivered consistent service in a fast-paced, high-volume corporate restaurant

• Memorized extensive cocktail and beverage menu

• Maintained accuracy in cash handling and POS transactions

• Contributed to team-driven service model focused on guest satisfaction

• Monitor inventory levels, placing orders to ensure adequate stock for busy shifts.