Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Lisa Marshall

Apollo Beach

Summary

Results-driven leader with strong background in strategic management and organizational growth. Skilled in needs analysis to accurately diagnose source of issue before developing solutions. Known for implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering solutions in fast-paced, dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Director, Sales Enablement

OpenSpace Labs
11.2021 - Current
  • Collaborated with cross-functional teams to align strategic objectives and enhance operational efficiency.
  • Supported program implementation by assisting in the development of project plans and timelines.
  • Analyzed data trends to identify opportunities for process improvements and operational enhancements.
  • Developed communication materials to promote initiatives and engage team members effectively.
  • Established a culture of continuous improvement and collaboration by fostering open communication channels and empowering employees to voice their ideas.

Sr. Learning Manager

Flexential
01.2020 - 11.2021
  • Developed and implemented training programs on sales tech stack to enhance rep productivity, effectiveness, time management skills and knowledge retention.
  • Collaborated with department heads to identify training needs and align content with organizational goals, specifically within the legal, customer success and seller organizations.
  • Analyzed feedback data from training sessions to refine course materials, improve learner satisfaction, and increase engagement.
  • Designed and implemented virtual onboarding & boot camp for new hires.
  • Successful implementation of BrainShark LMS, Seismic CMS, and Zoominfo.

Manager, Org Development & Operations Excellence

Red Robin Gourmet Burgers
04.2016 - 01.2020
  • Designed field-facing blended learning programs to decrease time to proficiency when training restaurant staff and in deploying company initiatives
  • Developed and standardized Health & Safety certification program, positively impacting 500+ locations
  • Managed organizational content knowledge base and developed / implemented field training strategies for managers and support staff.

General Manager

Regal Entertainment Group
01.2004 - 04.2016
  • Led operations for a $10M annual revenue locations that included 10 Managers and 60+ staff members.
  • Led district and region in revenue, performance and efficiency metrics while building a highly promotable management team.
  • Streamlined processes to reduce costs while increasing and maintaining customer service.
  • Recognized as a top leader within the company and chosen to host high-profile events.

Education

Doctorate in Business Administration -

The University of Tampa
Tampa, FL
05-2027

MBA -

University of Denver
Denver, CO

Master of Science - Management & Organization

University of Denver
Denver, CO

Bachelor of Science - Business Management

University of Northern Colorado
Greeley, CO

Bachelor of Arts - Music

University of Northern Colorado
Greeley, CO

Skills

  • Cross-functional relationship building
  • Business strategic planning
  • Verbal and written communication
  • Project management
  • Creative & innovative problem solving
  • Instructional design
  • Operations excellence
  • Adult learning Theory
  • Facilitation - in person & virtual
  • Employee development
  • Program management

Accomplishments

  • Recognized as a top contributor - OpenSpace, 2024
  • Nominee for Team Member of the Quarter - Red Robin Gourmet Burgers, 2017, 2018, 2019
  • Recipient, Team Member Spotlight Award - Red Robin Gourmet Burgers, 2018 (x2)
  • Recognized as a Top 5 leader for the West Region - REG, 2012-2016

Certification

Certified Professional in Talent Development, ATD - 2020-present

Adult Learning Certificate, ATD - 2023 Measuring Return on Investment Certificate, ATD - 2021 Virtual Training & Facilitation Certificate - 2020

Timeline

Director, Sales Enablement

OpenSpace Labs
11.2021 - Current

Sr. Learning Manager

Flexential
01.2020 - 11.2021

Manager, Org Development & Operations Excellence

Red Robin Gourmet Burgers
04.2016 - 01.2020

General Manager

Regal Entertainment Group
01.2004 - 04.2016

Doctorate in Business Administration -

The University of Tampa

MBA -

University of Denver

Master of Science - Management & Organization

University of Denver

Bachelor of Science - Business Management

University of Northern Colorado

Bachelor of Arts - Music

University of Northern Colorado

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Lisa Marshall