Lisa Martin

• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Supported parents by providing guidance on how they can reinforce desired behaviors at home.
• Engaged families through culturally sensitive outreach efforts designed to build trust and foster collaboration between schools and homes.
• Provided individual and group behavior intervention services to students with disabilities.

• Greeted customers and identified their needs.
• Provided information about products and services available to customers.
• Demonstrated active listening skills when responding to customer questions and complaints.
• Maintained an organized system for tracking customer interactions and feedback.

Exit gate operator. Worked underground at the Admiral Boland San Diego International airport, my job required me to check passports, driver licenses and paperwork before allowing the car and driver to be released from the property.

• Offered suggestions to improve processes related to customer service activities.
• Kept work area neat, clean, and well-stocked at all times.