Lisa Mason
Salem,VA
Summary
Versatile and dedicated, with a strong work ethic demonstrated across roles from Self Employed Cleaning Contractor, Sales Associate and Legal Secretary. Excelled in maintaining confidentiality, and fostering client relationships, significantly enhancing customer satisfaction. Skilled in self-motivation and consistently delivering high-quality standards and exceptional service.
Overview
2012
2012
years of professional experience
Work History
Cleaning Contractor
Lisa Mason
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
- Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
- Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
- Received positive feedback from clients for exceptional attention to detail in cleaning tasks.
Sales Associate
Green Light Corporation
Roanoke, VA
01.2007 - 08.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Legal Secretary
Deborah Caldwell-Bono, Attorney at Law
Roanoke, VA
01.1994 - 05.2008
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Answered and directed calls using multi-line switchboard.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
Education
Associate Degree In Computer Science - Legal Studies
Virginia Western Community College
Roanoke, VA05.1990
Skills
- Dedicated Work Ethic
- Commercial cleaning proficiency
- Residential cleaning experience
- Self-Motivation
Timeline
Sales Associate
Green Light Corporation
01.2007 - 08.2011
Legal Secretary
Deborah Caldwell-Bono, Attorney at Law
01.1994 - 05.2008
Cleaning Contractor
Lisa Mason
Associate Degree In Computer Science - Legal Studies
Virginia Western Community College