Charles Pinkham
Las Vegas
Summary
Committed Surveillance Professional with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Surveillance Manager
SAHARA Las Vegas
Las Vegas
06.2025 - Current
- Managed surveillance operations to enhance safety and security protocols.
- Trained and supervised staff on surveillance equipment and monitoring techniques.
- Developed reports on surveillance activities for strategic decision-making processes.
Surveillance Shift Supervisor
SAHARA Las Vegas
Las Vegas
09.2024 - 06.2025
- Supervised surveillance team during shifts to ensure operational efficiency.
- Monitored live feeds from security cameras for suspicious activities.
- Conducted regular inspections of surveillance equipment for optimal performance.
Surveillance Lead
SAHARA Las Vegas
Las Vegas
12.2023 - 09.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Surveillance Lead
Treasure Island Hotel & Casino
Las Vegas
04.2023 - 12.2023
- Monitored facility activities in multiple areas using CCTV cameras, video recorders and computers.
- Observed gaming tables and slots throughout the casino via live video feeds.
- Maintained strict confidentiality regarding business operations, patrons and proprietary information.
- Monitored establishment activity to proactively identify suspicious behavior.
- Enforced adherence to state gaming regulations and company policies and procedures.
- Operated electronic surveillance equipment to observe, track and document gambling activities on gaming floor.
- Reported violations and suspicious patrons to supervisors.
- Communicated violations to appropriate personnel and followed up with detailed documentation of incidents.
Surveillance Specialist
Wynn Resorts
Las Vegas
01.2023 - 03.2023
- Monitored the Casino floor, and other non-gaming areas utilizing video Surveillance equipment.
- Analyzed employees and guests for any suspicious or illegal activities that could threaten the safety of its employees or guests.
- Utilized advantage play techniques to identify possible advantage players or cheats.
- Reported all suspicious activity to my superiors.
Surveillance Shift Supervisor
Caesars Entertainment
Las Vegas
10.2012 - 01.2023
- Maintained strict confidentiality regarding business operations, patrons and proprietary information.
- Completed daily log of surveillance observations.
- Reported violations and suspicious patrons to supervisors.
- Used audio-video equipment to observe casino or hotel operations for cheating or theft.
- Reviewed video surveillance footage to identify individuals and support investigations.
- Provided surveillance support in high-profile and VIP areas of casino.
- Trained surveillance observers to operate equipment and monitor activity.
- Inspected audio-video surveillance equipment periodically to verify proper operation.
- Monitored establishment activity to proactively identify suspicious behavior.
Education
High School Diploma -
Durango High School
Las Vegas, NVSkills
- Security standards expertise
- Report writing
- CCTV camera technicalities
- Knowledge of body language
- Proficiency in Microsoft Office
- Simultaneous screen monitoring
- Resource Allocation
- Reporting and documentation
- Organization
- Risk mitigation
- Knowledge of the Hi-Lo counting system
- Knowledge in all casino table games
Education and Training
other
Timeline
Surveillance Manager
SAHARA Las Vegas
06.2025 - Current
Surveillance Shift Supervisor
SAHARA Las Vegas
09.2024 - 06.2025
Surveillance Lead
SAHARA Las Vegas
12.2023 - 09.2024
Surveillance Lead
Treasure Island Hotel & Casino
04.2023 - 12.2023
Surveillance Specialist
Wynn Resorts
01.2023 - 03.2023
Surveillance Shift Supervisor
Caesars Entertainment
10.2012 - 01.2023
High School Diploma -
Durango High School