Lisa McPhail
Baltimore,MD
Summary
Meticulous ( Medical Unit Secretary ) with (26+ years) of experience in (Medical Field). Hardworking also a dedicated Medical Unit Secretary brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations while working under high pressure environments with ability to pay attention to details with continuous flow of assignments along with always ready to help team members. Excellent communication skills along with great Customer Service Skills.
Overview
28
28
years of professional experience
Work History
Medical Unit Secretary
Greater Baltimore Medical Center, GBMC
Towson, MD
09.1996 - Current
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
Education
High School Diploma -
Eastern Senior High
Baltimore, MD06.1983
Skills
- Detail-Oriented
- Medical Recordkeeping
- Technical Library Maintenance
- Problem Solving
- Preparing Treatment Rooms
- Administrative Tasks
- Medical Charting
- Epic Systems
- Customer Service
- Equipment Troubleshooting and Maintenance
- Supply Ordering
- Verbal and Written Communication
- Mail Distribution
- Scheduling Tests and Procedures
- HIPAA Compliance
- Order Purchasing
- Patient Health Information Access
- Claim Forms
- Medical Records Verification
- Documentation Review
Timeline
Medical Unit Secretary
Greater Baltimore Medical Center, GBMC
09.1996 - Current
High School Diploma -
Eastern Senior High
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