Lisa Megaw
Mesa,AZ
Summary
Adept at enhancing customer experiences and streamlining operations, I excelled in roles at Desert Tails Animal Clinic and other organizations, mastering data entry and building strong customer relations. My proactive approach led to a significant improvement in scheduling efficiency and customer satisfaction, showcasing my ability to adapt and thrive in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Lead CSR
Desert Tails Animal Clinic
Scottdale, AZ
07.2020 - Current
- Schedule appointments for multiple doctors
- Answer phones
- Put away orders
- Help techs
Parts Marker
Systems 3000
Tempe, AZ
04.2018 - 12.2019
- Labeled parts either by ink, engraving, or stamping
CSR
Show Low Regional Medical Center
Show Low, AZ
01.2016 - 02.2018
- Register patients
- Uploaded insurance information
Education
High School Diploma -
Westwood
Mesa05-1990
Skills
- Data Entry
- Inbound and Outbound Calling
- Data Collection
- Scheduling
- Paperwork Processing
- Appointment Scheduling
- Customer Service
- Building rapport
- Customer Relations
Timeline
Lead CSR
Desert Tails Animal Clinic
07.2020 - Current
Parts Marker
Systems 3000
04.2018 - 12.2019
CSR
Show Low Regional Medical Center
01.2016 - 02.2018
High School Diploma -
Westwood
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