Summary
Overview
Work History
Education
Skills
Timeline
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LISA M. GRAHAM

Beaver Falls,PA

Summary

To obtain a position that will utilize skills acquired in the title industry.

Results-driven real estate professional with extensive experience in title curative processes. Proven ability to resolve title defects and facilitate smooth property transactions. Strong focus on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Known for thorough attention to detail and strong communication skills.

Overview

11
11
years of professional experience

Work History

Production Support Specialist

Stewart Via Avalon Staffing
11.2024 - 02.2025
  • Support Production by researching additional information needed to produce a clean title
  • Research and backtrace Covenants, conditions and restrictions (CCR's) as per mortgage company request
  • Verify and update taxes to be shown on the commitment package
  • Review old liens, mortgages and other items attached to property for releases and /or exception.

Team Lead - Client Relations/ Vesting Specialist

Avenue 365 Lender Services
02.2021 - 05.2022
  • Assisted with developing a team for vesting confirmations/ first contact and promoted to team lead once formed and staffed
  • Lead 10 team members
  • Create training documents and guidelines to accomplish tasks in a uniform and timely manner
  • Also set objectives and goals in order to reduce did not close issues pertaining to vesting
  • Lead weekly meetings and specialized meetings in order to review new information and changes, teach new skills, and brainstorm with the team on ways to increase efficiency

Title Clearance Analyst

Amrock/ Titlesource/ Quicken Loans
10.2013 - 05.2020
  • Perform all functions to obtain a clear and marketable title including verification of any defects and resolving said defects as needed
  • Maintain files and touch daily to meet SLA requirements
  • Know and achieve monthly goals

Title Clearance Auditor

Amrock/ Titlesource/ Quicken Loans
10.2013 - 05.2020
  • Provide a full audit on random files for each team member from all title clearance
  • Reviewed files, documents and phone conversations to ensure they were completed correctly
  • Score audits and send them to individuals as completed
  • Maintain audit goals on a monthly basis
  • This position was also a backup to the title clearance hotline, hotline overflow was directed to our team to answer calls and advise

Single Seat Title Exam

Amrock/ Titlesource/ Quicken Loans
10.2013 - 05.2020
  • Responsible for completing abstracting, typing and exam on all prior policy titles
  • Completed updates as needed on files that were closing
  • Assisted with national exam and national abstracting as needed

Education

Associate Degree - Office Technology/Business

COMMUNITY COLLEGE OF BEAVER COUNTY

Skills

  • Microsoft Teams Proficiency
  • Experienced with Nuance Power PDF Tools
  • Phrase Express Application Skills
  • Online Communication Skills
  • Experienced in Skype Conferencing
  • Titlepoint Proficiency
  • Titlepoint Express Proficiency
  • Data Trace Analysis
  • Proficient in Realquest
  • Accurint Proficiency
  • Netro
  • Information Retrieval Skills
  • MERS
  • Pacer
  • Informatik Map Draw
  • Charles Jones (New Jersey)
  • Foxit PDF
  • Experience with ResWare

Timeline

Production Support Specialist

Stewart Via Avalon Staffing
11.2024 - 02.2025

Team Lead - Client Relations/ Vesting Specialist

Avenue 365 Lender Services
02.2021 - 05.2022

Title Clearance Analyst

Amrock/ Titlesource/ Quicken Loans
10.2013 - 05.2020

Title Clearance Auditor

Amrock/ Titlesource/ Quicken Loans
10.2013 - 05.2020

Single Seat Title Exam

Amrock/ Titlesource/ Quicken Loans
10.2013 - 05.2020

Associate Degree - Office Technology/Business

COMMUNITY COLLEGE OF BEAVER COUNTY

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LISA M. GRAHAM