Lisa Milbeck

• Coordinated daily staffing schedules.
• Managed incoming calls and prioritized patient inquiries.
• Coordinated patient appointments.
• Assigned tasks to staff members.
• Interacted with physicians regularly.
• Ensure seamless collaboration between internal and external staff
• Managed patient care.
• Implement and monitor infusion therapy plans effectively.
• Experienced in managing Epic EMR systems.
• Delivered tailored nursing interventions for patient and family concerns linked to disease processes and treatments.
• Oversaw clinical treatments and support.
• Initiated IV setups swiftly.
• Conducting central line access procedures.
• Provided detailed instruction on home care procedures for patients.
• Implemented effective symptom management techniques.
• Advocate for the patient and their family
• Promoted effective interaction within the team.
• Developed innovative solutions for complex problems.
• Handled organization of medical documentation.
• Facilitated collaboration among team members.
• Ensured proper chemotherapy dosage and delivery.
• Administered subcutaneous and intramuscular injections.
• Ensured collection of essential patient records before consultation.
• Coordinate patient care information between departments and outside providers.
• Enhanced overall patient experience through effective education.
• Coordinated with specialty pharmacies for drug delivery setup.
• Resolved any issues with insurance and coverage.
• Educate patients on proper use and side effects of oral chemotherapy medication.
• Ensured consistent medication compliance through personalized communication.
• Responded to calls in a timely manner.
• Managed patient intake documentation before scheduled visits.
• Performed pre-appointment patient assessments.

• Ensured compliance with Allina Health Cancer Institute Policy while providing patient care.
• Served as trainer for oncology nurse triage team.
• Engaged upper leadership team to enhance program success.
• Addressed patient concerns during non-operational hours.
• Facilitated continuity of care by coordinating with emergency department staff.
• Completed comprehensive evaluations through follow-up communications.
• Skilled in utilizing Epic EMR.
• Coordinate with healthcare team for seamless patient care.
• Ensured high-standard patient care through meticulous review of NCCN and treatment plan alignment.

• Implemented effective care plans for infusion therapy recipients.
• Skilled in operating Epic electronic medical records.
• Addressed patient and family concerns related to disease and treatment effectively.
• Provided comprehensive patient care.
• Initiated IV setups successfully.
• Assess and maintain central lines.
• Facilitated patient and family understanding of medical treatments.
• Deliver comprehensive symptom management strategies.
• Communicate effectively on behalf of patients' needs.
• Exhibited excellent interpersonal skills.
• Resolved complex issues efficiently.
• Administered health records maintenance.
• Worked cohesively to achieve common goals.
• Ensured safe preparation and delivery of chemotherapy.
• Oversee injection tasks for patients.
• Reduced complications by closely monitoring patients for adverse reactions during infusion therapy sessions.
• Ensured safety by adhering to infection control protocols and handling hazardous materials according to regulatory guidelines.
• Managed complex infusion cases involving multiple medications simultaneously, ensuring proper dosing, compatibility, and timing to maximize treatment effectiveness.
• Educated patients on proper nutrition and medication side effects.
• Improved patient outcomes with timely assessment, intervention, and documentation of vital signs and symptoms.
• Counseled patients and caregivers and provided compassionate emotional support.

• Delivered continuous high-quality in-home nursing services, maintaining a safe and comfortable environment for patients.
• Coordinated with other healthcare team members to support patient needs.
• Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
• Assessed patients' health status and developed individualized care plans to suit needs.
• Administered different therapies and medications in line with physician orders and treatment plan.
• Provided emotional support and kind companionship to patients and families to increase overall wellness.

• Assisted patients with daily living activities, promoting independence and dignity.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
• Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.
• Enhanced patient satisfaction by providing compassionate and attentive care.

Facilitated patient's daily hygiene routines including bathing.

Support patients with everyday tasks.

Facilitated coordination with families and healthcare professionals.

• Assisted patients with daily living activities, promoting independence and dignity.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
• Reduced patient stress levels through effective communication and active listening skills.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Helped patients with self-feeding and assisted feeding, based on individual needs.

• Assisted patients with daily living activities, promoting independence and dignity.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.
• Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Reduced patient stress levels through effective communication and active listening skills.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.