Lisa Millage
CAVE CREEK,AZ
Summary
Dedicated culinary and nutrition assistant with a strong focus on enhancing client health outcomes through customized meal planning. Collaborates effectively with nutritionists and dietitians to ensure dietary needs are met, while maintaining a clean and organized workspace for optimal meal preparation.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Culinary and nutrition Assistant
Banner Thunderbird Medical Center
Phoenix, AZ
10.2025 - Current
- Collaborated with nutritionists to customize meal and snack plans, enhancing client health outcomes.
- Collaborated with dietitians to create tailored meal plans for patients' unique needs.
- Analyzed patient food allergies, adjusting diets to eliminate restricted menu items for safety.
- Ensured clean, organized workspace while preparing meals that adhered to dietary plans.
Production Manager
Triple Delight Bakery
Phoenix, Arizona
09.2014 - Current
- Managed daily production schedules to ensure timely product availability.
- Implemented quality control measures to maintain product standards.
- Oversaw staff training and development for operational excellence.
- Completed and customized customer orders to meet specific needs and ensure satisfaction.
- Responded to customer inquiries via phone, providing accurate information and assistance.
Head Cashier
Sam's Club
Phoenix, AZ
11.2018 - 2025
- Operating cash registers to complete purchases and put away merchandise as well as help with the training of new team-members
- Supervised cash handling to ensure accuracy and prevent discrepancies during transactions.
- Coordinated daily cash flow operations to enhance checkout efficiency and reduce customer wait times.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Trained new cashiers on register operations and customer service standards.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Monitored register drawers to ensure adequate change was available throughout each shift.
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
- Assisted customers with inquiries and resolved payment-related issues.
- Processed returns, exchanges, and refunds per company policy, achieving high customer satisfaction ratings.
- Collaborated with management to improve cashier workflow and service quality.
- Coached employees on best practices for handling customer complaints quickly and effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
- Monitored checkout counters and self-checkout areas to assist with complex transactions.
- Assisted other departments by providing additional support during busy periods.
- Phone 602-439-9852
- Assisted other departments by providing additional support during busy periods.
Culinary Assistant
Wild Bunch Catering
Phoenix, Arizona
07.2021 - 10.2021
- Maintained cleanliness and organization of kitchen and storage areas.
- Maintained a clean and organized work area to ensure safety standards were met.
- Followed health and safety regulations to maintain a hygienic work environment.
- Executed the washing, peeling, and cutting of fruits and vegetables to ensure readiness for meal preparation. fruits and vegetables to prepare for cooking or serving.
- Aided Head Chef in food preparation by efficiently chopping vegetables and marinating meats.
- Weighed and measured ingredients accurately before adding them to recipes.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Prepared meats, vegetables or desserts according to orders or instructions.
- Executed garnishing and plating for dishes to meet menu presentation standards.
- Assisted cooks in plating dishes according to restaurant presentation standards.
- Operated kitchen equipment safely and efficiently during food service.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Cleaned dishes, utensils, kitchen appliances and counters after each shift.
- Followed recipes to create nutritious meals for residents.
- Stocked refrigerator with prepared foods for future use or special orders.
- Checked expiration dates on food items to ensure freshness and quality for meal preparation.
- Set up workstations with all necessary ingredients and cooking equipment.
- Supported event setup by arranging tables, chairs, and serving stations.
- Collaborated with team members to ensure timely meal delivery for events.
- Cut or sliced meat, poultry and seafood to prepare for cooking.
- Stored food in designated containers and storage areas to prevent spoilage.
- Cut or sliced meat, poultry and seafood to prepare for cooking.
Catering Driver
Boston Market
Phoenix, Arizona
08.2015 - 01.2018
- Delivered catering orders promptly to various client locations.
- Ensured food safety and quality during transport and delivery.
- Coordinated preparation, delivery, and setup of customer orders
- Maintained accurate logs of deliveries and inventory levels.
- Responded to customer inquiries via phone at 602-944-7000
Head Baker
Einstein Bagels
Scottsdale, AZ
11.2012 - 09.2013
- Developed innovative bagel recipes to enhance menu variety and customer satisfaction.
- Supervised baking team to ensure quality and consistency in all products.
- Managed inventory levels of ingredients and supplies for efficient operations.
- Trained new crew members in product preparation and presentation.
- Phone 480-451-1809
Stocker
Amazon/Integrity Staffing
Phoenix, AZ
10.2012 - 12.2012
- Stocked shelves efficiently to maintain product availability and organization.
- Assisted in inventory management by tracking stock levels accurately.
- Operated equipment for moving and arranging products within the warehouse.
- Organized products for online availability, ensuring efficient customer access
- Phone 623-742-9444
Head Baker
Dunkin Donuts
07.2008 - 05.2012
- Managed daily baking operations and staff scheduling for optimal efficiency.
- Prepared and baked a variety of goods including donuts, muffins, bagels, and croissants to meet customer demand
- Developed and tested new bagel recipes for seasonal menus.
- Trained new bakers on techniques and equipment usage for quality consistency.
- Provided quality service across multiple locations to enhance customer satisfaction
Cashier/Price Changer
Kohls Department Store
Glendale, AZ
08.2006 - 01.2008
- Managed cash register operations, including cash handling and balance reconciliation.
- Processed customer transactions efficiently at the checkout.
- Operated cash register and trained new crew members on procedures and customer service. Put away merchandise and updated prices on products
- Assisted customers with product inquiries and store navigation.
- Facilitated communication by managing incoming phone calls for customer assistance.
Receptionist
Affordable Pet Clinic
Boise, Idaho
06.2003 - 10.2003
- Managed front desk operations and provided exceptional customer service to clients.
- Managed phone inquiries to streamline communication and enhance customer service.
- Handled incoming calls and responded to inquiries about services and procedures.
- Scheduled appointments for clients and coordinated with veterinary staff effectively.
- Answered calls, scheduled appointments, escorted customers to exam room, and recorded animal weight and vitals to ensure quality care. Prepared prescriptions and assisted doctor. Cleaned and accounted for daily revenue, restocked equipment as needed.
Skills
- Dietary analysis
- Food handling practices
- Nutritional support
- Meal planning
- Nutritional education
- Teamwork
- Food safety protocols
- Nutritional analysis
Certification
Pedigree Dog and Cat Grooming diploma received in 1991, Veterinary Assistants Education with Apollo College graduated on April 14,2002
Qualifications
30+ years in customer service experience including being a supervisor for a store and management skills to control product control, waste prevention, and promote business to increase sales.
Timeline
Culinary and nutrition Assistant
Banner Thunderbird Medical Center
10.2025 - Current
Culinary Assistant
Wild Bunch Catering
07.2021 - 10.2021
Head Cashier
Sam's Club
11.2018 - 2025
Catering Driver
Boston Market
08.2015 - 01.2018
Production Manager
Triple Delight Bakery
09.2014 - Current
Head Baker
Einstein Bagels
11.2012 - 09.2013
Stocker
Amazon/Integrity Staffing
10.2012 - 12.2012
Head Baker
Dunkin Donuts
07.2008 - 05.2012
Cashier/Price Changer
Kohls Department Store
08.2006 - 01.2008
Receptionist
Affordable Pet Clinic
06.2003 - 10.2003