Lisa Miller
Catawissa,PA
Summary
Detail-oriented Payroll Professional with expertise in payroll systems and compliance. Streamlined processes to enhance accuracy and adaptability. Collaborated with teams to drive results through effective communication and problem-solving.
Overview
29
29
years of professional experience
Work History
Payroll Manager
The Columbus Organization
Blue Bell, PA
09.2023 - Current
- Streamlined payroll processing using ADP Workforce Now to ensure timely and accurate employee compensation.
- Analyzed payroll data to identify trends and recommend improvements for operational efficiency.
- Developed training programs for staff on payroll systems and processes, enhancing team efficiency and knowledge retention.
- Managed year-end reporting processes, ensuring accuracy in W-2 distributions and tax filings.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Implemented new payroll software system, improving accuracy and reporting capabilities.
Payroll Department Manager
JDK Management Co, LP
Bloomsburg, PA
08.2020 - 07.2023
- Responded to requests for information as the company expert on payroll operations.
- Enforced payroll policies and procedures to ensure compliance with evolving company and governmental standards, mitigating risks.
- Implemented payroll reconciliation tools to improve report accuracy.
- Supported audit processes by preparing accounts and providing accurate information, contributing to successful audit outcomes.
- Coordinated preparation of external audit materials and external financial reporting.
- Updated and reconciled retirement, tax and health care accounts.
- Worked with HR staff to accurately track and update paid time off.
- Responded to requests for information as company expert on payroll operations.
- Directed daily operations, ensuring alignment with company policies and objectives.
- Implemented process improvements that enhanced team efficiency and reduced operational costs.
Payroll Department Auditor
JDK Management Co, LP
Bloomsburg, PA
01.2019 - 08.2020
- Supported payrolls, driving timely and accurate payment of employee wages.
- Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
- Assisted in implementing quality program, reducing payroll errors and enhancing timeliness of payroll processing.
- Performed audits of operational and financial areas to check compliance.
- Collaborated with employees and supervisors to resolve discrepancies in timesheets, ensuring accurate payroll processing.
- Oversaw payroll processing, ensuring compliance with tax laws and managing court-ordered wage assignments and garnishments.
- Worked closely with human resources (HR) to safeguard confidential employee data.
- Plus all of the items listed below.
Payroll Clerk/Specialist
JDK Management Co
Bloomsburg, PA
10.2008 - 01.2019
- Resolved employee payroll questions and issues through email, phone, and in-person communication, enhancing employee satisfaction.
- Onboarded new employees in time reporting and payroll systems.
- Processed employee rehires, transfers, terminations and withholdings.
- Managed payroll processing, ensuring compliance with tax laws and court-ordered wage assignments and garnishments to mitigate legal risks.
- Supported payrolls, driving timely and accurate payment of employee wages.
- Facilitated timely and accurate payment of employee wages, supporting overall payroll operations.
- Voided checks and issued stop payment orders to correct payroll discrepancies.
- Processed new employee paperwork and entered information into payroll systems.
- Trained new employees on company timekeeping systems.
- Processed payroll for over 500 employees, ensuring timely and accurate compensation.
- Managed employee timekeeping systems, verifying hours and resolving discrepancies.
Temporary Employee
JDK Management Co, LP
Bloomsburg, PA
06.2007 - 10.2008
- Assisted in conversion of payroll software from MAS to ABRA, ensuring smooth transition.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Maintained database by entering new and updated customer and account information.
- Updated and maintained customer and account information in database for accurate record-keeping.
- Converted hard copy data to digital formats, enhancing accessibility and organization of information.
- Exceeded quality goals to support team productivity.
- Achieved high-quality standards in tasks performed. to support team productivity.
Front-End Manager /Cashier
Weis Markets Inc
Sunbury, PA
01.1998 - 06.2007
- Resolved customer complaints by providing friendly and level-headed assistance, enhancing customer experience.
- Cross-trained in various departmental roles to ensure seamless store operations.
- Trained new team members in cash register operation, stock procedures and customer services.
- Cultivated strong relationships with employees, fostering a collaborative work environment.
- Built and maintained productive relationships with employees.
- Led front-end operations to enhance customer experience and streamline checkout processes.
- Managed team performance through training, mentoring, and ongoing feedback to ensure high service standards.
Education
Bachelor of Science - Business Administration And Management
Bloomsburg University of Pennsylvania
Bloomsburg, PAHigh School Diploma -
Southern Columbia High School
Catawissa, PASkills
- Payroll processing
- Payroll compliance
- Payroll implementation
- Regulatory Standards
- Compliance standards
- Payroll Data Analysis
- Payroll scheduling
- Timesheet review
- Discrepancy resolution
- Payroll Training Programs
- Team Supervision
- Problem-Solving
Timeline
Payroll Manager
The Columbus Organization
09.2023 - Current
Payroll Department Manager
JDK Management Co, LP
08.2020 - 07.2023
Payroll Department Auditor
JDK Management Co, LP
01.2019 - 08.2020
Payroll Clerk/Specialist
JDK Management Co
10.2008 - 01.2019
Temporary Employee
JDK Management Co, LP
06.2007 - 10.2008
Front-End Manager /Cashier
Weis Markets Inc
01.1998 - 06.2007
Bachelor of Science - Business Administration And Management
Bloomsburg University of Pennsylvania
High School Diploma -
Southern Columbia High School