LISA MONROE
OAKLAND,CA
Summary
Dynamic energy specialist with a proven track record at Quality Conservation Services, excelling in project management and client education. Spearheaded marketing initiatives that significantly reduced energy consumption, while fostering team development and achieving 'Outstanding Contractor' awards. Expertise in energy conservation techniques and effective communication drives impactful results.
Overview
25
25
years of professional experience
Work History
Program Marketing/Energy Specialist
Quality Conservation Services
Concord, USA
01.2015 - Current
- Executed direct marketing strategies for PG&E and CPUC's Energy Savings Assistance Program in Northern California.
- Targeted residential property owners and management firms across nine Bay Area counties.
- Conducted corporate presentations and events to effectively promote energy-saving solutions.
- Educated clients on low-cost energy management strategies, achieving significant gas and electric usage reductions.
Energy Specialist Supervisor
Quality Conservation Services
Concord, USA
10.2010 - 01.2015
- Supervised contracted PG&E and CPUC Energy Savings Assistance Program marketing team.
- Developed and implemented employee training manual and guide.
- Coordinated regular staff marketing training meetings to enhance skills.
- Supported team in consistently achieving company deadlines, goals, and benchmarks, earning 'Outstanding Contractor' Awards from utility company.
Energy Specialist
Quality Conservation Services
Concord, USA
01.2001 - 01.2010
- Represented contractor for direct marketing of PG&E and CPUC's Energy Partner Program.
- Executed community outreach initiatives targeting low-income households and diverse businesses in Northern California.
- Facilitated educational programs aimed at reducing energy consumption.
- Selected special travel assignments to promote services of additional major utility companies.
Education
Home Energy Rater Certification -
Southern California Gas/So Cal Edison Company
Los Angeles, CA, USA01.2008
Energy Specialist Certification -
PGE Stockton Training Center
Stockton, CA, USA01.1988
n/a - Marketing
Cal State Dominguez Hills
Dominguez Hills, CA, USA01.1975
Skills
- Project management and team leadership
- Project coordination
- Customer relationship management
- Effective communication
- Public speaking
- Sales and marketing strategies
- Attention to detail
- Account management
- Interpersonal skills
- Training development
- Problem solving
- Client education
- Energy safety procedures
- Energy conservation techniques
- Energy retrofit projects
- Energy cost forecasting
- Utility rate analysis
- Salesforce
Career Accomplishments
- Exemplary Staff Training and Development
- Superior Communication Skills; Written and Verbal
- Culturally Sensitive
- MS Office Proficient
- Sales Force CRM
- Proven track record for achievements in perpetually accomplishing targeted company production numbers and goals while assisting large property management corporations, commercial businesses and related entities with reducing energy consumption by 30-50%.
- Earned Top Producer Award for outstanding marketing work consecutively for 7 years.
Timeline
Program Marketing/Energy Specialist
Quality Conservation Services
01.2015 - Current
Energy Specialist Supervisor
Quality Conservation Services
10.2010 - 01.2015
Energy Specialist
Quality Conservation Services
01.2001 - 01.2010
Home Energy Rater Certification -
Southern California Gas/So Cal Edison Company
Energy Specialist Certification -
PGE Stockton Training Center
n/a - Marketing
Cal State Dominguez Hills