Lisa Montano
Sherman Oaks,Ca
Summary
Bilingual and community-rooted caseworker with over a decade of experience managing high-volume, high-impact federal casework in congressional and advocacy settings. Adept at navigating complex federal systems including USCIS, VA, SSA, and Medicare, with a proven record of resolving over 2,000 constituent cases. Trusted liaison and spokesperson for elected officials, with strong relationships across immigrant, veteran, and underserved communities. Skilled in team leadership, strategic outreach, and government casework platforms including Indigov. Known for delivering compassionate, culturally competent service and driving real results for vulnerable populations.
Overview
19
19
years of professional experience
Work History
Senior Caseworker
Office of Congressman Brad Sherman
12.2007 - Current
- Managed a high-volume caseload of 2,000+ cases, resolving complex immigration, veterans benefits, and federal agency issues (USCIS, SSA, VA, Department of State), securing impactful outcomes for constituents.
- Acted as one of the Congressman’s principal liaisons and spokesperson, representing him at community events, forums, and with Latino, veterans, business, women’s, and faith-based groups.
- Served as the lead advisor on immigration and federal agency matters, offering strategic guidance on legislative initiatives, policy issues, and providing in-depth briefings on Social Security, Medicare, and Veterans Affairs.
- Directed Spanish-language outreach efforts, organized legal workshops, and collaborated with local nonprofits, faith groups, and advocacy organizations to enhance constituent services and build community trust.
Grant Writer
Environmental Careers Organization
10.2006 - 12.2007
- Secured a seven-figure grant from the California Wellness Foundation to address public health disparities in Latino communities near the New River and Salton Sea.
- Led bilingual outreach and health education seminars, educating residents on cancer clusters, toxic exposure, and available resources.
- Advocated before the Imperial County Board of Supervisors and coordinated cross-sector partnerships to drive policy change and mitigate environmental health risks.
Education
Bachelor of Arts - Political Science
University of California, Los Angeles
Los Angeles, CA01.2007
Skills
- Bilingual (English/Spanish) with deep ties to underserved and immigrant communities
- Dynamic public communicator and trusted spokesperson for elected officials
- Proven leader in securing multimillion-dollar grants for public health and justice initiatives
- Expert navigator of federal agencies, casework, and legislative advocacy
- Experienced team leader with a strong track record in staff supervision and mentorship
- Proficient in government casework platforms, including Indigov, for efficient case management and constituent services
Timeline
Senior Caseworker
Office of Congressman Brad Sherman
12.2007 - Current
Grant Writer
Environmental Careers Organization
10.2006 - 12.2007
Bachelor of Arts - Political Science
University of California, Los Angeles
Volunteer Work
Hope the Mission | 2009–Present
- Volunteer serving meals and mentoring at shelters for children and young adults.
San Fernando Valley Community Mental Health Center | 2010–2019
- Board member, advocating for mental health access in underserved communities.
Guadalupe Community Center – Catholic Charities of Los Angeles | 2009–2013
- Board member, supporting programs for Latino families in education, immigration, and food assistance.
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