Jose Moran III
Oakhurst,CA
Summary
Reliable and top-notch sales associate with exceptional customer service skills and a talent for building strong relationships. Committed to creating a welcoming environment for customers and delivering comprehensive service. Possessing extensive knowledge of sales strategy and merchandising techniques, ensuring effective sales outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Car Salesperson/Finance Manager
Lithia Subaru of Fresno
02.2022 - Current
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
HVAC Technician
Lees' Heating and Air
11.2020 - 09.2021
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
Delivery Driver
Amazon
11.2018 - 08.2020
- Maintained a safe & clean driving record
- Ensured all packages were accounted for and stored safely
- Provided great customer service.
Sales
Lithia Subaru
09.2016 - 11.2018
- Maintained a clean work area
- Provide a great and a non pressure experience to all guess
- Maintained a clean and organized lot.
Sales
Madera Toyota
05.2013 - 06.2016
- In charge of all cars and trucks on the lot
- Provide a great non pressure experience
- Extensive knowledge of all vehicles.
Sales
Gill Auto
06.2011 - 03.2013
- Learn all products for sales and protocol
- Great all customers that arrive
- Sell a minimum of 10 cars a month.
Cook/Slot Attendant
Chukchansi Gold Resort
07.2004 - 05.2008
- Preparation of all food
- Knowledge of all food and health codes
- Fast work pace
- Performed quality assurance.
- Cash handling
- Risk management
- Compliance
Education
HVAC Certification -
UEI College
Fresno, CA10.2020
High School Diploma -
Madera High
Madera, CA05.2004
Skills
- Sales and Communication
- Lead and Manager
- Wiring
- Braising
- Refrigerants
- Machine Operator / Tester
- Strong negotiation
- Building rapport
- Goal-Oriented
- Customer Service
- Relationship Building
- Cash Handling
Awards
- Exceptional Attendance
- 3.0 Grade Point Average
- Salesman of the Year
Certification
- Universal R-410A Safety & Training - Mainstream Engineering Corporation.
- EPA Section 608 Technician Certification - U.S. Environmental Protection Agency.
Timeline
Car Salesperson/Finance Manager
Lithia Subaru of Fresno
02.2022 - Current
HVAC Technician
Lees' Heating and Air
11.2020 - 09.2021
Delivery Driver
Amazon
11.2018 - 08.2020
Sales
Lithia Subaru
09.2016 - 11.2018
Sales
Madera Toyota
05.2013 - 06.2016
Sales
Gill Auto
06.2011 - 03.2013
Cook/Slot Attendant
Chukchansi Gold Resort
07.2004 - 05.2008
High School Diploma -
Madera High
- Universal R-410A Safety & Training - Mainstream Engineering Corporation.
- EPA Section 608 Technician Certification - U.S. Environmental Protection Agency.
HVAC Certification -
UEI College
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