Summary
Overview
Work History
Education
Skills
Certification
Horse Riding, Hunting, Fishing and Dog training
Timeline
Generic

Lisa Moseley

South Hill,VA

Summary

Proven leader in animal welfare and shelter management, with a track record of enhancing service provision and client satisfaction at Prince George's County Police Department. Expert in crisis management and compassionate communication, I've significantly increased community support through innovative fundraising strategies. Skilled in budget management and staff training, excel in creating efficient, supportive environments for both animals and people. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Shelter Manager

Prince George's County Police Department
2023.09 - Current

Increased community awareness and support for the shelter through effective public relations campaigns and fundraising events.

  • Assisted clients in achieving self-sufficiency through referrals to appropriate social services programs and resources.
  • Managed budgets effectively, allocating resources appropriately to ensure optimal service provision for clients.
  • Fostered a supportive environment by cultivating strong relationships with partner agencies, volunteers, and donors.
  • Increased client satisfaction rates by soliciting feedback on services provided and making necessary improvements accordingly.
  • Ensured compliance with federal, state, and local regulations by conducting regular audits and addressing any identified issues promptly.
  • Ensured timely reporting of critical incidents to relevant authorities while maintaining strict confidentiality protocols around sensitive information.
  • Streamlined operations through the development of effective policies and procedures for shelter management and animal care.
  • Managed facility maintenance effectively, addressing issues promptly to maintain a clean and comfortable environment for residents.
  • Enhanced staff efficiency by providing ongoing training and support in crisis intervention and conflict resolution techniques.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Deputy Director of Animal Control

Sussex County Virginia
2020.07 - 2023.08
  • Fostered a positive work environment by promoting collaboration, transparency, and open communication among team members.
  • Managed budgets and financial resources effectively, optimizing resource allocation for maximum impact.
  • Caring for Animals, medical, feeding and cleaning
  • Handling all types Animal calls
  • Writing Warrants, Summons and handling Seizers
  • Going to court to Handle cases
  • Cleaning Shelter, Trucks and caring for grounds
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.

Animal Shelter Attendant / ACO

Surry County, Virginia
2019.04 - 2020.08
  • Collaborated with local community organizations to secure resources and support for the shelter's programs and initiatives.
  • Cleaning Shelter
  • Caring for animals
  • Transport animals
  • adoptions
  • Fundraising
  • Ordering Supplies
  • Giving meds, vaccine, and deworm of animals
  • recorder keeping
  • grooming, bathing and nail trims

Veterinary Assistant

Disputanta Animal Hospital
2006.06 - 2019.05
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian
  • Administered medications to animals in treatment and documented changes in condition.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
  • Groomed and bathed animals to maintain hygiene and appearance.
  • Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
  • Maintained medical records and documentation accurately, recording patient histories and treatment plans.
  • Observed animals for signs of distress or illness.
  • Restrained animals for examination and treatment.
  • Assisted veterinarians with euthanasia of animals.
  • Performed testing and completed blood counts.
  • Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.

Education

GED -

Manteo High School
Manteo, NC
1990

Skills

  • Fundraising strategies
  • Shelter Operations
  • Adoption Processes
  • Animal Behavior Assessment
  • Positive Attitude
  • Customer Service
  • Active Listening
  • Effective Communication
  • Documentation And Reporting
  • Customer Relationship Management
  • Emergency Response
  • Project Planning
  • Budget Management
  • Good Judgment
  • Idea Development and Brainstorming

Certification

  • CM - Certified Manager Certification
  • Animal Shelter Management Training - 2019
  • Customer Service Training 2024
  • Cpr 2024
  • Disaster Cycle Services 2024
  • Shelter Fundamentals 2024
  • Basic Food Safety 2024
  • Emergency Management Institute IS-200.C 2024 FEMA
  • Emergency Management Institute FEMA IS-700.B

Horse Riding, Hunting, Fishing and Dog training

I have been caring for horses my whole life. I have been rehabbing horses for more than 25 years. I grow up with five brother. I have been hunting, fishing, trapping since I was 6 yrs. old.  I grow up with deer hounds, boar hunting dogs, and all types of bird dogs.  I also have three sons. We hunt as a family and I understand all about working dogs! 

Timeline

Shelter Manager

Prince George's County Police Department
2023.09 - Current

Deputy Director of Animal Control

Sussex County Virginia
2020.07 - 2023.08

Animal Shelter Attendant / ACO

Surry County, Virginia
2019.04 - 2020.08

Veterinary Assistant

Disputanta Animal Hospital
2006.06 - 2019.05

GED -

Manteo High School
  • CM - Certified Manager Certification
  • Animal Shelter Management Training - 2019
  • Customer Service Training 2024
  • Cpr 2024
  • Disaster Cycle Services 2024
  • Shelter Fundamentals 2024
  • Basic Food Safety 2024
  • Emergency Management Institute IS-200.C 2024 FEMA
  • Emergency Management Institute FEMA IS-700.B
Lisa Moseley