Lisa Moss
Coolidge,AZ
Summary
Accomplished Correctional Counselor with a proven track record at CORECIVIC, adept in mental health support and crisis intervention. Skilled in individual counseling and suicide prevention, demonstrating a compassionate approach while maintaining professional boundaries. Enhanced inmate rehabilitation and safety, contributing to a significant reduction in incident rates. Highly-motivated Correctional counselor with 10 years experience in the criminal justice system, including case management, field supervision and weapons training. Seasoned professional with excellent communication, organization and interpersonal skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Supervisor Correctional Counselor
CORECIVIC
03.2023 - Current
- Counseled inmates either individually or group settings to bring problems to light and implement potential solutions.
- Addressed behavior and stability of inmates to root out concerning connections or mental health issues.
- Conducted interviews for hiring of inmate job positions to identify optimal candidates.
- Evaluated progress of inmates in jails and prisons to determine optimal intervention strategies.
- Provided crisis intervention services as needed, deescalating potentially dangerous situations involving inmate conflicts or self-harm incidents.
- Facilitated group therapy sessions for inmates addressing substance abuse, anger management, and life skills development.
- Supported positive change within the correctional environment by actively participating in staff training sessions focused on effective communication techniques and conflict resolution strategies.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Correctional Officer
CORECIVIC
04.2015 - 03.2023
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Observed behavior of residents individually and in groups.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted security checks of inmates and living areas.
- Made rounds at specified intervals and conducted head counts and roll calls.
LAB TECH
CORECIVIC
03.2014 - 04.2015
- Maintained documentation on tests performed in lab.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Centrifuged blood samples as outlined in clinical protocols.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Packaged and shipped specimens to central lab daily.
Medical Assistant
JOCOMBS UNIFIED SCHOOL DISTICT
07.2010 - 03.2014
- Supported mental health initiatives within the school by identifying at-risk students and connecting them with appropriate resources.
- Assisted with the development and implementation of school-wide wellness initiatives, promoting a culture of health and well-being among students, staff, and families.
- Collaborated with school nurses and staff to develop comprehensive health plans for students with chronic illnesses or special needs.
- Organized immunization clinics, increasing vaccination rates among the student population.
- Communicated effectively with parents regarding their child''s health concerns, fostering strong relationships between the school and families.
- Provided first aid and emergency care for students, ensuring prompt and appropriate response to incidents.
- Educated students on proper hygiene practices, promoting a healthy school environment.
- Administered medications in accordance with doctor's instructions.
- Hearing and vision testing.
- Organized school-wide events such as health fairs and vaccination clinics, providing valuable resources to both students and their families.
- Oversaw health services for school of [Number] students and faculty.
- Maintained upkeep on defibrillators, blood pressure monitors and first aid kits to keep resources in working condition for emergencies.
- First aid and CPR
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Education
Medical Assisting
PIMA MEDICAL INSTITUTE
Mesa, AZ11.2009
High School Diploma -
Garden Grove High School
Garden Grove, CA08.1991
Skills
- Victim advocacy
- Compassionate
- Professional boundaries
- Case Planning
- Mental Health Support
- Individual Counseling
- Suicide Prevention
- Intake procedures
Certification
- MA Medical Assistant
- Correctional officer
- USMS Frontline leader
- CPR certified
- BLS
Timeline
Supervisor Correctional Counselor
CORECIVIC
03.2023 - Current
Correctional Officer
CORECIVIC
04.2015 - 03.2023
LAB TECH
CORECIVIC
03.2014 - 04.2015
Medical Assistant
JOCOMBS UNIFIED SCHOOL DISTICT
07.2010 - 03.2014
- MA Medical Assistant
- Correctional officer
- USMS Frontline leader
- CPR certified
- BLS
Medical Assisting
PIMA MEDICAL INSTITUTE
High School Diploma -
Garden Grove High School
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