Lisa Munroe
Stockbridge,GA
Summary
Experienced Postal Processing Data Specialist with a strong background in the mailing industry. Skilled in list processing using BCC software and other desktop applications to ensure accuracy and maximize postal discounts. Recognizes the importance of staying current with postal regulations. Seeking employment opportunities that foster professional growth and allow for continuous development of skills and knowledge in order to stay up to date with industry technology - benefiting both external clients and internal operations.
Overview
23
23
years of professional experience
Work History
Postal Data Processing Specialist
Standard Press
01.2019 - 01.2024
- Managed incoming data for the mailing department
- Performed data cleansing, list validation and processed data for NCOA update
- Removed addresses that failed validation or Move Update based on BCC return codes
- Checked to see if data qualified for walk sequence or carrier route postal discounts
- Used BCC Track-N-Trace as requested as well as generating reports for the client
- Provided 8125 forms for drop shipping and all other postal forms needed
- Format output files for ink jet addressing as well as digital imaging
- Ensured lists accuracy with a sense of urgency to meet production schedule
- Procured Consumer/Occupant lists for targeted and saturation mailings
- Communicated with Sales Team and Account Representatives as needed about postal regulations, mailing requirements, mail list purchases and best data service needs for their client
- Spoke with clients on behalf of Sales Team/Account Rep about mailing projects that were more detailed or complex than usual such as mail piece design and ways to maximize postage discounts
- Created mail.dat files and uploaded to PostalOne Dashboard
- Managed USPS Score Card to avoid costly penalties
- Participated in BCC software updates to ensure optimal performance and eliminate errors
- Maintained a productive clean and safe work area
- Worked with vendors to get the best pricing for mail data related applications
- Maintained a good relationship with USPS Postal Representatives and Clerks
- Participated in all webinars and learning sessions recommended by the Postal Representative and kept informed about postal promotions that would be beneficial for certain clients
- Communicated with team members to ensure processing accuracy and projects stayed on schedule through the different workflow phases
- Worked overtime as needed
- Worked from home full time which allowed me to receive after hour calls from the post office concerning issues with the mail - most of the time I was able to correct any discrepancies and avoid mail being returned to Standard Press thus being delivered on time
- Responsible for preparing drop shipments and arranging for pickup
Data Processing Specialist
Tucker Castleberry
01.2010 - 01.2018
- Managed all data for the mailing department
- Prepped Data for presorting and maximum postal discounts
- Format output files for ink jet addressing as well as digital imaging
- Ensured lists accuracy with a sense of urgency to meet production schedule
- Outsourced data overflow to vendors
- Communicated with Sales Team and Account Representatives as needed about postal regulations and mailing requirements
- Spoke with clients on behalf of Sales Team/Account Rep about mailing projects that were more detailed or complex than usual such as mail piece design and ways to maximize postage discounts
- Created mail.dat files and uploaded to PostalOne Dashboard
- Managed USPS Score Card to avoid costly penalties
- Maintained BCC software updates to ensure optimal performance and eliminate errors
- Maintained a clean and safe work area
- Helped with fulfillment projects when needed
- Worked with vendors to get the best pricing for mail data related applications
- Maintained a good relationship with USPS Postal Representatives and Clerks
- Participated in all webinars and learning sessions recommended by the Postal Representative and kept informed about postal promotions that would be beneficial for certain clients
- Worked overtime as needed
- Logged in and work from home when needed
- Specialized in processing large volume databases and preparing drop shipments
- Specialized in preparing political mail
- Worked closely with USPS representative to become approved for Seamless/E-Induction Processing
- Ordered mail supplies
Mail Data Processing Specialist
Direct Data Communications
01.2006 - 01.2010
- Prep data for presorting to maximize postal discounts
- CASS Certify, NCOA updates and DSF2 processing
- Format data for variable data output
- Ran production for digital printing
- Helped with fulfillment projects
- Backup for answering phones
- Helped production with sorting and traying
- Maintained a clean and safe work area
Education
Completed high school -
01.1982
Skills
- FTP
- Microsoft Office
- PGP Encryption
- PostalOne Dashboard
- Manage USPS Scorecard
- Intelisent
- Stylelist
- Mail Merge
- BCC Software
- Monarch
- Data conversion
- PressWise
- Data Validation
- Data Quality Assurance
- Data Manipulating
- Task Master
- Data Mapping
- Writing and Uploading Maildat files
- Duplicate Removal
- Customizing Databases
Timeline
Postal Data Processing Specialist
Standard Press
01.2019 - 01.2024
Data Processing Specialist
Tucker Castleberry
01.2010 - 01.2018
Mail Data Processing Specialist
Direct Data Communications
01.2006 - 01.2010
Completed high school -
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