Lisa Murray
Fort Myers,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Lead Social Worker
Lee Health
Fort Myers, FL
03.2022 - Current
- Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
- Participated in professional development and training opportunities to enhance clinical skills.
- Advocated for clients to assure respected rights and wishes.
- Coordinated patient discharge planning and follow-up care.
- Offered crisis intervention services to address urgent concerns related to mental health, substance abuse, or domestic violence issues.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
Social Services Coordinator
Gulf Coast Village
Cape Coral, FL
02.2018 - 03.2022
- Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
- Identified community resources to support clients.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Social Services Coordinator
The Glenview At Pelican Bay
Naples, FL
05.2017 - 02.2018
- Evaluated individuals' financial resources and current needs
- Coordinated with local government to provide resources to clients.
- Increased access to resources by building partnerships with local organizations that provide essential services.
- Facilitated communication between clients and other service providers.
Social Services Director
Consulate Health Care
Fort Myers, FL
08.2015 - 05.2017
- Developed and implemented training programs for staff.
- Assessed community needs and identified resources for social and community service programs.
- Implemented data-driven decision-making tools to track progress towards program goals and outcomes.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Conducted regular program evaluations to ensure continuous improvement and effectiveness in service provision.
Logistics Specialist
Express Professional Staffing
Fort Myers, FL
04.2015 - 08.2015
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Created reports to provide insights into logistics operations and performance.
- Worked with customers to integrate processes and correct issues.
- Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
- Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
- Reduced transportation costs through strategic route planning and carrier negotiations.
Education
Associate of Science - General Studies
Central Texas College
Killeen, TXAssociate of Science - Psychology
Tarleton State University
Stephenville, TXMaster of Science - Human Services
Liberty University
Lynchburg, VASkills
- Multidisciplinary team collaboration
- Intervention Planning
- Client Education
- Community Resources
- Client Advocacy
- Case Needs Assessments
- Documentation skills
- Estimate Documentation
- Work Delegation and Tracking
- Problem-Solving
- Shipment Tracking
- Warehouse Management
Timeline
Lead Social Worker
Lee Health
03.2022 - Current
Social Services Coordinator
Gulf Coast Village
02.2018 - 03.2022
Social Services Coordinator
The Glenview At Pelican Bay
05.2017 - 02.2018
Social Services Director
Consulate Health Care
08.2015 - 05.2017
Logistics Specialist
Express Professional Staffing
04.2015 - 08.2015
Associate of Science - General Studies
Central Texas College
Associate of Science - Psychology
Tarleton State University
Master of Science - Human Services
Liberty University