Lisa Nash

• Conducted first-line HMDA Quality Control for Home Loan Division, reducing data point errors from 60% to 15%, surpassing department goal of 30%
• Researched and administered revisions from the Consumer Financial Protection Bureau, regarding regulatory laws and guidelines
• Implemented a comprehensive data point checklist, resulting in improved data review efficiency
• Designed innovative regulatory compliance procedures to amplify process improvements
• Collaborated with cross-functional teams, to troubleshoot and mitigate HMDA reporting errors, ensuring data integrity
• Executed and reviewed quarterly look back reports to verify complete loan data capture
• Assisted in prepping annual HMDA report for submission to Federal Reserve
• Developed department training material, enhancing team productivity by streamlining processes and implementing time-saving strategies
• Performed software testing to improve technological platforms and enrich the client experience
• Utilized Advanced Microsoft Office for data analysis, increasing time and reporting proficiency
• Experienced with Black Knight Software, and various in-house computer programs
• Engaged in regular team meetings and one-on-one sessions to achieve project goals
• Attended continued education courses: FCRA, UDAAP, TILA, GLBA, ECOA, TRID, RESPA, and HMDA

• Conducted 1st line monitoring and quality assurance of Commercial HMDA loan transactions, maintaining an error rate of below 2%
• Utilized loan documentation to evaluate loan information and confirm data integrity through the QC testing process
• Exported monthly reports from Loan Origination System into HMDA database for weekly assessment
• Documented QC findings for loans reportable to HMDA into data management system
• Reported regulatory testing inaccuracies to business lines for evaluation and modification
• Imported the completed regulatory data report into Loan Application Register via RATA Comply
• Completed monthly edit checks and researched geographical coordinates through HMDA compliance software
• Partnered with management to improve quality control systems and processes
• Collaborated with Compliance and Risk department as a subject matter expert in community lending regulations
• Developed training material for departmental staff to optimize productivity and to evolve professional skills
• Supported management in internal and external audits, ensuring conformity with regulatory standards
• Successfully submitted annual regulatory filings to the Federal Reserve, utilizing RATA Comply Software
• Responded to questions from internal customers concerning regulatory guidelines
• Remained updated on regulatory changes, industry standards, and best practices
• Proficient with Microsoft Office, digital copies, facsimile

Target graduation of Fall 2024

MBA Certifications in:

• Mortgage Banking Basics
• TRID Compliance Basics
• HMDA Compliance Basics
• Mastering HMDA Data for Compliance Professionals