Lisa Navarro
Medical Enrollment Specialist
Chula Vista,California
Summary
Ambitious Enrollment Specialist with exemplary listening and communication skills. Adept at planning, organizing and facilitating enrollment process. Dedicated to keeping employees and patients happy. Exceptional Enrollment Specialist skills with a comprehensive background in Managed Care and working in Epic.
Overview
22
22
years of professional experience
Work History
Enrollment Analyst Representative
Scripps Healthcare
01.2002 - 01.2024
- Collaborated with teams to optimize the enrollment process and meet organizational goals.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Supported departmental initiatives aimed at exceptional Manage Care for all patients.
- Improved data accuracy by conducting thorough audits on enrollment records and addressing discrepancies.
- Worked well in a team setting, providing support and guidance.
- Provided excellent customer service, promptly resolving other departments within Scripps inquiries and concerns throughout the enrollment process.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Sweetwater High School
National City, CA06.1985
Skills
- Enrollment Management
- Information Processing
- CRM Systems
- Data and Analytics
- Team Collaboration
- Data Compiling
Timeline
Enrollment Analyst Representative
Scripps Healthcare
01.2002 - 01.2024
High School Diploma -
Sweetwater High School