Violeta Garcia

Enrolled prospective students into post-licensure undergraduate and graduate nursing programs.

Provided comprehensive admissions guidance across undergraduate and graduate degree pathways.

Developed and recorded an interview guide to improve training for enrollment representatives.

Supported training initiatives for enrollment representatives, enhancing knowledge in MSN nurse practitioner programs.

Coached new hires in coaching connection program, fostering skills for improved performance.

Demonstrated strong student engagement and relationship-building skills, increasing enrollment conversion rates.

Collaborated with DOA and ADOA to develop budgets that maintained school population levels.

Exceeded personal budget targets, achieving a 60% start rate by March 17 and an 80% closing rate by March 27.

Conducted weekly phone calls with enrolled students to enhance commitment and engagement.

Established standards for appointment setting and student enrollment processes to improve effectiveness.

Participated in weekly training sessions to ensure adherence to all operational standards.

Supported DOA and ADOA by training new admissions representatives during their absence.

Supervised data entry practices for future students, ensuring accuracy through collaboration with admissions team.

Promoted to admission representative in February 2022.

Reacquired high school budget within one month of student enrollment through effective measures.

Sustained a 60% start rate by implementing effective student enrollment strategies.

Operated as critical aide during Director of Admissions' absence by tracking operations and reporting activities.

Established efficiency standards for calls, appointments, and student enrollment, enhancing overall process effectiveness.

Orchestrated training for new admission facilitator in Director of Admissions' absence.

Restructured customer service operations during engraving training to improve customer experience.

Directed team task allocation, achieving top 10% ranking company-wide.

Generated over $20,000 in B2B revenue through strategic initiatives.

Orchestrated staff training and mentorship, improving development paths and success rates.

Executed new store concept initiative, establishing a model for the 'store of the future.'

Oversaw operations of six stores, guiding locations to meet sales and training goals.

Served as regional trainer for successful rollout of new store concepts.

Achieved 20% increase in comp sales and passed LP assessment after four years.