Lisa Nguyen
Las Vegas,NV
Summary
Dedicated and diligent employee with a strong focus on customer service, multitasking, and time management. Committed to providing each customer with a positive and unforgettable experience. Demonstrated ability to handle multiple tasks efficiently while maintaining a high level of professionalism. Aiming to leverage these skills to contribute to a team-oriented work environment and deliver exceptional service.
Overview
14
14
years of professional experience
Work History
Sales Lead
Nectar Life
06.2021 - Current
- Provide positive first impressions to welcome existing, new and potential customers
- Oversaw the enhancement of store visuals through effective merchandising, signage, and display management.
- Implement new sales initiatives to increase sales volume and customer loyalty
- Handled opening/closing responsibilities
- Oversaw scheduling and handling of store shipments.
- Helped supervise everyday functions of the store.
- Utilized POS systems to process cash, credit card and mobile pay transactions.
Front Desk Receptionist
Thanh & Sons Delivery
01.2018 - 05.2021
- Handled incoming business calls and processed their orders.
- Generated and issued invoices to ensure accurate deliveries by drivers.
- Handled customer questions on pricing and product details.
- Informed owner about introduction of new clients and incoming products.
- Maintained inventory levels to guarantee steady client supply.
Night Shift Supervisor
Da Hawaiian Poke Company
12.2015 - 04.2018
- Played a key role in onboarding new employees.
- Oversaw food safety initiatives to meet regulatory criteria.
- Addressed customer questions through multiple communication channels.
- Enhanced customer satisfaction through proactive issue resolution.
- Conducted inventory checks every month and arranged for weekly restocking.
- Maintained accuracy in cash register operations and payment processing.
Sales Lead
Paris Station
05.2011 - 12.2015
- Suggested suitable products tailored to customer requirements.
- Managed records of transactions and stock levels.
- Handled tasks related to product layout, signage setup, and inventory tracking.
- Maintained accurate inventory listings for customers on the company website.
- Updated store displays to ensure visual appeal.
Education
High School -
Kaimuki High School
Honolulu, HI08.2009
Skills
- Goal-setting
- Retail operations and management
- Teamwork
- Visual merchandising and store displays
- Sales and customer service leadership
- Communications
Timeline
Sales Lead
Nectar Life
06.2021 - Current
Front Desk Receptionist
Thanh & Sons Delivery
01.2018 - 05.2021
Night Shift Supervisor
Da Hawaiian Poke Company
12.2015 - 04.2018
Sales Lead
Paris Station
05.2011 - 12.2015
High School -
Kaimuki High School