Hi, I’m
Lisa Olverson
Columbus,OH
Summary
A Health Information Technology Professional with 10+ years in a variety of Health Information Technology Competencies such as ICD-10 Request, medical coding, Digi Chart Medical Records, IDX system, Scheduling, File Verification, medical setting front office, and workers compensation claims. Possesses impeccable customer service skills and thrives in a challenging, changing, and dynamic work environment.
Overview
21
years of professional experience
1
Certification
Work History
Orthopedic One
Orthopedic Coding Supervisor
06.2023 - Current
Job overview
- Supervised and trained Orthopedic coding staff assigned to Physicians, Therapist and Ancillary staff
- Performed quality audits for coding staff as well as physicians to ensure coding and compliance guidelines were met
- Created processes and workflows for increased quality and productivity
- Scheduled and conducted monthly meetings with coding staff
- Worked collaboratively with all Patient account leadership
- Maintain departments schedule/Calendar and provides timely response to PTO requests
- Educates staff on all applicable new or established policies, procedures and expectations
OSU MEDICAL CENTER
Medical Scheduler
03.2022 - 06.2023
Job overview
- Medical scheduler in the department of Neurology
- Accurately answering and completing calls in coming and outbound from patients, caregivers and etc
- Providing high quality customer service and confidentiality
- Responsible for handling patient referrals and accurately scheduling patients appointments, bumps, reschedules and cancellations
- Take messages as needed and notify appropriate parties as needed
Central Ohio Primary Care Physicians
Revenue Cycle Specialist
07.2021 - 11.2021
Job overview
- Risk Adjustment Coder coding Traditional and Medicare Advantage Plans
Molina Healthcare Inc
Risk Adjustment Coding Manager
02.2020 - 11.2020
Job overview
- Managed a team of professional coders to meet the needs of Medicaid, Medicare, and Marketplace lines of business as it relates to risk adjustment
- Works and assists the Director or Senior Leadership by directly overseeing the day to day work of the coding team
- Implements and Monitors progress on all coding initiatives
- Analyzes coder productivity reports and audit findings
- Ensures gaps in projects to Retrospective Director or Senior Leadership
- Liaison between Quality Team and Data Analytics for data and educational purposes
- Knowledge of coding, HCC's, risk adjustments concepts, medical record review project management, encounter data management and compliance audit concepts
Nationwide Children's Hospital
Outpatient Professional Coding Supervisor
08.2015 - 02.2020
Job overview
- Supervised and trained OT coding staff assigned to work unit
- Collected and monitored employee's productivity and quality as well as prepared data as required
- Created processes and workflows for increased quality and productivity
- Schedule and conducted monthly meetings
- Educated Providers as well as coders on documentation and coding guidelines
- Liaison between Patient Accounts and other hospital department for coding questions and requirements
- Worked with the Director of Health Information Management in the hiring, terminating, and counseling of the staff
Mount Carmel Medical Group West
Data Entry for billing purposes
04.2012 - 08.2015
Job overview
- Certified Professional Coder for three year
- Diagnostic and Procedural coding of medical records
- Analyzing, interpreting and assimilating information from various sources
- Ability to code ancillary outpatient and inpatient records utilizing encoder software in the assignment of ICD-9, CPT-4 and HCPCS codes
- Abstract medical records for insurance purposes, and coding and compliance
- Data Entry for billing purposes
- Provide coverage for Office Manager when needed
- Moved into Coding and Compliance
Buckeye Family Medicine
Supervisor of Industrial Claim and Personal Injuries
07.2007 - 04.2012
Job overview
- Interface w/professionals on all levels
- Liaison for BWC, Providers, Attorneys, MCO and Injured Workers (Case Management)
- Marketing, developing organizational policies and procedures
- All Clerical, Administrative Duties, Scheduling
- Personnel and Human Resource assisting duties
GYN
Front Office Receptionist
03.2004 - 07.2007
Job overview
- Checked Patients IN/OUT of office
- Scheduled all patient appointments
- Clerical/Administrative Duties
- Operated on Mediserve
- Digi Chart Medical Records
Education
DeVry UniversityColumbus, OH
Associate of Applied Science from Health Information Technology
10.2011
Skills
- CPT Coding
- ICD-10
- Medical Billing
- Medical Coding
- Customer service
- Documentation review
- ICD-9
- Data collection
- Epic
- Medical Terminology
- Insurance Verification
- Transcription
- Medical Records
- EMR Systems
- Senior Leadership
Certification
Medical Coding Certification
Timeline
Orthopedic Coding Supervisor
Orthopedic One
06.2023 - Current
Medical Scheduler
OSU MEDICAL CENTER
03.2022 - 06.2023
Revenue Cycle Specialist
Central Ohio Primary Care Physicians
07.2021 - 11.2021
Risk Adjustment Coding Manager
Molina Healthcare Inc
02.2020 - 11.2020
Outpatient Professional Coding Supervisor
Nationwide Children's Hospital
08.2015 - 02.2020
Data Entry for billing purposes
Mount Carmel Medical Group West
04.2012 - 08.2015
Supervisor of Industrial Claim and Personal Injuries
Buckeye Family Medicine
07.2007 - 04.2012
Front Office Receptionist
GYN
03.2004 - 07.2007
DeVry University
Associate of Applied Science from Health Information Technology
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