Lisa O'Neal
Irvington
Summary
Compassionate Patient Care Technician with extensive experience skilled in phlebotomy and patient observation. Proven ability to enhance patient satisfaction through empathetic care and effective communication. Collaborated with healthcare teams to develop personalized care plans, ensuring safety and comfort for all patients. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Overview
25
25
years of professional experience
Work History
PCT/Equipment Technician
Overlook Medical Center
Union, NJ
10.2007 - Current
- Assisted nursing staff in daily patient care tasks and procedures.
- Monitored patient vital signs and reported changes to medical team.
- Maintained cleanliness and organization of patient rooms and equipment.
- Supported patients with mobility assistance and personal hygiene needs.
- Documented patient information accurately in electronic health records.
- Collaborated with healthcare professionals to ensure quality care delivery.
- Participated in training sessions to enhance skills and knowledge in patient care techniques.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Conducted regular safety inspections on equipment, promoting safe working practices among team members.
- Implemented inventory control measures, improving accuracy in stock management and reducing waste.
- Monitored supply levels and reported shortages to ensure timely replenishment of materials needed for production.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Used hand-held scanners and physical logs to accurately track item movements.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Managed inventory levels with precision, performing regular audits and adjusting as necessary.
PCT
St Clare's Hospital
Dover, NJ
10.2006 - 10.2007
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted with daily living activities, ensuring patient comfort and dignity.
- Maintained cleanliness and organization of patient care areas.
- Collaborated with healthcare team to develop personalized care plans.
- Maintained clean and safe environment to promote patient safety and comfort.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Collected and documented patient information to aid in accurate medical record keeping.
PCT
Robert Wood Johnson Hospital
New Brunswick, NJ
01.2001 - 10.2003
- Trained new staff on procedures and best practices in patient care.
- Implemented safety protocols to enhance patient well-being and reduce incidents.
- Streamlined workflows for efficient patient intake and discharge processes.
- Advocated for patients' needs, fostering a supportive healthcare environment.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Maintained cleanliness and organization of patient care areas.
- Collaborated with healthcare team to develop personalized care plans.
Education
Medical Assistant
Ultrasound Diagnostic
Iselin, NJPractical Nursing
UPSALA COLLEGE
East Orange, NJSkills
- CPR certification
- Patient observation
- Blood glucose testing
- Documenting behaviors
- Transporting patients
- Room cleaning and restocking
- Family communication
- Phlebotomy training
- Supporting personal needs
- Collecting vital signs
- Responding to emergencies
- Empathy and compassionate care
Timeline
PCT/Equipment Technician
Overlook Medical Center
10.2007 - Current
PCT
St Clare's Hospital
10.2006 - 10.2007
PCT
Robert Wood Johnson Hospital
01.2001 - 10.2003
Medical Assistant
Ultrasound Diagnostic
Practical Nursing
UPSALA COLLEGE