Open To Work
Lisa Oregon
Springville,UT
Work Preference
Summary
Compassionate professional with over four years of experience in psychiatric care. Specializes in de-escalation techniques and developmental disabilities support, ensuring a safe environment for individuals with mental health challenges. Committed to fostering patient growth and resilience.
Overview
12
12
years of professional experience
Work History
Psychiatric Technician
Utah State Hospital
Provo, UT
01.2022 - 05.2026
- Provided hands on care to people with varies degrees of mental illnesses
- Observing, monitoring, recording, and reporting patients behaviors
- Participating in and supervising patient activities
- Teaching patients daily living skills
Student Life Mentor
Provo Canyon School
Springville, UT
09.2019 - 12.2021
- Mentored youth in emotional and behavioral development strategies.
- Developed individualized learning plans aligned with students' needs and goals.
- Implemented therapeutic activities to enhance engagement and coping skills.
- Collaborated with teachers, counselors and administrators to foster access to resources and support.
Store Manager
Cash Store
Orem, UT
11.2018 - 09.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Trained and mentored staff to enhance performance and customer service standards.
Cashier
Walmart
Spanish Fork, UT
01.2018 - 09.2018
- Processed customer transactions efficiently and accurately at high-volume registers.
- Maintained organized cash drawers, ensuring accurate cash handling and accountability.
- Assisted customers with product inquiries and service requests to enhance shopping experience.
- Collaborated with team members to optimize checkout workflow during peak hours.
- Trained new cashiers on register operations and customer service protocols.
Psychiatric Technician
Utah State Hospital
Provo, UT
10.2015 - 01.2018
- Provided hands on Care to people with varies degrees of mental illnesses
- Observing, monitoring, recording, and reporting patients behaviors
- Participating in and supervising patients activites
- Teaching daily living skills
Housekeeper
Holiday Inn Express and Suites
Springville, UT
07.2014 - 07.2015
- Maintained cleanliness and organization in guest rooms and public areas, ensuring high standards of hygiene.
- Trained new staff on cleaning procedures and safety protocols, fostering a culture of teamwork.
- Addressed guest concerns promptly and professionally, maintaining positive relationships and encouraging repeat business.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Education
High School Diploma -
Timpview High School
Provo, UT05-1994
Skills
- Clinical documentation
- Developmental disabilities support
- De-escalation techniques
- Behavioral management
- Mental health support
Timeline
Psychiatric Technician
Utah State Hospital
01.2022 - 05.2026
Student Life Mentor
Provo Canyon School
09.2019 - 12.2021
Store Manager
Cash Store
11.2018 - 09.2019
Cashier
Walmart
01.2018 - 09.2018
Psychiatric Technician
Utah State Hospital
10.2015 - 01.2018
Housekeeper
Holiday Inn Express and Suites
07.2014 - 07.2015
High School Diploma -
Timpview High School