Summary
Overview
Work History
Education
Skills
Timeline
Lisa Ozzello

Lisa Ozzello

Downers Grove,IL

Summary

Strategic communications professional with over 15 years of extensive experience developing and implementing innovative internal and leadership communication strategies. Presents advanced writing, strategic planning and corporate communications skills. Highly adept at partnering with people across the globe at all levels. Committed to supporting company's initiatives and programs.

Overview

16
16
years of professional experience

Work History

Business Integration Communications Lead

Accenture
06.2018 - Current
  • Plan and execute effective internal communications and engagement campaigns to educate global employees (50,000+) about ERP implementations.
  • Collaborate with business, technical, and other internal communications teams, ensuring cohesion throughout internal communications efforts.
  • Partner with Accenture business and technology leadership to define communication and change strategy and implementation.
  • Provide continuous improvement of internal communications utilizing new communication vehicles and tools.
  • Manage global team of 8 communications professionals.
  • Provide expertise and support for critical compliance communications.
  • Developed crisis communication protocols and templates for Tier-1 internal business applications, sending to global audiences when required.

SAP Communications Lead

Accenture
12.2010 - 06.2018
  • Developed and implemented communications that informed users of new SAP functionality.
  • Managed and ensured execution of overall communications architecture for all SAP users.
  • Provided on-call crisis communications support for priority 1 technical issues.
  • Collaborated with cross-functional business leaders to ensure messaging was clear, timely and accurate.
  • Supervised one full time employee and 3 part-time analysts.

Talent and Organizational Performance Consultant

Accenture
09.2007 - 12.2010
  • Created and implemented training materials at various client sites to support large scale ERP implementations impacting more than 30,000 global employees.
  • Translated challenging, technical procedures into easily digestible language and visuals.
  • Maintained extensive distribution lists and training schedules.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Education

Bachelor of Arts - Psychology

Wellesley College, Wellesley Hills, MA
05.2007

Skills

  • Internal Communications
  • Crisis Communications
  • Communications Strategies
  • Leadership Communications
  • Relationship Management
  • Strategic Planning
  • Critical Thinking

Timeline

Business Integration Communications Lead - Accenture
06.2018 - Current
SAP Communications Lead - Accenture
12.2010 - 06.2018
Talent and Organizational Performance Consultant - Accenture
09.2007 - 12.2010
Wellesley College - Bachelor of Arts, Psychology

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Lisa Ozzello