Lisa Parker
Orlando,Fl
Summary
Dynamic Senior Accounting Associate with extensive experience at Disney Worldwide Shared Services, excelling in fraud monitoring and process improvement. Proven track record of reducing aged debit balances by 91% and leading cross-functional teams. Adept in SAP and skilled in effective communication, driving operational excellence in payment processing and compliance auditing.
Overview
25
25
years of professional experience
Work History
Senior Accounting Associate
Disney Worldwide Shared Services
Celebration, Florida
06.2001 - Current
- Managed a high volume of payment transactions, averaging 400 files per day.
- Collaborated with cross-functional teams to resolve payment discrepancies and issues in a timely manner.
- Served as the main point of contact for customers regarding payment inquiries or disputes.
- Perform fraud monitoring verification for outgoing wires.
- Review and clear OFAC hits in wire system.
- Perform daily wire transfer reconciliation.
- Participate in system upgrades, testing and process improvements to enhance wire transfer operations.
- Executed ACH and check payments needed.
- Managed a team of eight for fifteen state unclaimed property audit.
- Vendor refund check deposits and account reconciliation.
- Reconciliation of Virtual Card Account, resetting due dates for expired cards and manual corrections for over/under charges.
- Developed project charter, business case and process flow for process improvement.
- Analyzed the Debit balance SOP and found gaps in the process and made changes that reduced the overall trend of aged Debit Balance by 91%. Worked with business units and internal Accounts Payable to ensure timely clearing/recovery of credits.
- Analyzed vendor performance metrics to identify opportunities for process improvement.
- Identified key risks in vendor payment processes and developed strategies for mitigation.
- Reconciled vendor statements and invoices with internal records, resolving all credit discrepancies.
- Managed the annual Apex Analytix Recovery Audit for the last several years, analyzed and submitted target list, removing vendors that could have a negative impact on the company or its business partners. Analyzed all claims submitted to verify they provide a financial gain to TWDC.
- Conducted root cause analysis on vendor recoveries and provided appropriate recommendations to management and business units.
- Performed duplicate audits for The Walt Disney Company to maintain SOX compliance. Identified and implemented process improvements to the duplicate payment audit process that increased identifiable risks to the company. Provided backup support for SOX controls; 500k audit, foreign tax audit, vendor audit and tax leaves.
- Developed metrics and reporting for Business Units identifying opportunities in reducing payment defects.
- Represented team as a subject-matter expert on the e-invoicing project, Ariba Supplier Network implementation and testing, ensuring that their requirements for the solution were met.
- Mentored eight team members on workflows and department policy.
- Partnered with DWSS Controllership and Business Units to address significant exceptions in Accounts Payable liabilities, specifically in reviewing receipts not invoiced. (GR/IR) Initiated contacts with various groups to provide training and provide metrics of opportunities to reduce defects.
- Receive, review, and verify invoices for accuracy and compliance with company policies. Enter invoices in SAP within and outside workflow. Reconcile discrepancies between vendor statements and all internal records. Assist in resolving invoice disputes and communicate with vendors and business partners as needed.
- Accounts Payable professional, knowledgeable of the Procure to Pay process supporting The Walt Disney Company’s domestic and EMEA operations.
Education
B.S. - Accounting, Project Management
Capella University
Minneapolis, MNMaster of Business Administration - Accounting
Capella University
Minneapolis, MNSkills
- Fraud monitoring
- Wire transfer reconciliation
- Process improvement
- Cross-functional collaboration
- Compliance auditing
- Performance metrics analysis
- Effective communication
- Team leadership
- Training and mentoring
- General ledger management
- Cost accounting
- Microsoft Excel expertise
- ERP system expertise
- Foreign currency transactions
- Payment processing
- Microsoft Office
Specialized Training And Skills - Technical
- SAP
- Microsoft Office
- FreshDesk
- Apex Auditview
- Microsoft Project
- Semaphore 8.0
- Photoshop CS
- MAS90
- Great Plains
- Peachtree Accounting
- Explorer
- Service Tracker
- Transman
- Firefox
- Microsoft Access
- Microsoft Teams
References
References available upon request.
Timeline
Senior Accounting Associate
Disney Worldwide Shared Services
06.2001 - Current
B.S. - Accounting, Project Management
Capella University
Master of Business Administration - Accounting
Capella University